Operations Manager
Listed on 2026-10-01
-
Management
Operations Management, General Management, Retail & Store Manager, Hotel Management
Escapade Silverstone is not just a place, it's a passion. Born from a love of motor sport, we are a next-generation lifestyle experience, dedicated to celebrating the iconic heritage of Silverstone and the thrill of British and international racing.
Escapade Silverstone is not just a place, it's a passion. Born from a love of motor sport, we are a next-generation lifestyle experience, dedicated to celebrating the iconic heritage of Silverstone and the thrill of British and international racing.
Final date to receive applications9 October 2026
DepartmentEscapade HQ
Employment TypePermanent - Full Time
LocationSilverstone
Reporting ToGeneral Manager
Job PurposeAs Operations Manager, you will play a pivotal role in leading our operations team to deliver an extraordinary guest experience. You will be responsible for building and maintaining a culture of excellence, ensuring our team operates efficiently and effectively.
Silverstone is committed to safeguarding and promoting the welfare of children and adults at risk and expects all team members and volunteers to share this commitment. Background checks and DBS checks at the appropriate level will be obtained prior to employment commencing.
Key Responsibilities- Revenue awareness and commercial performance across Escapade
- Provide Senior Operational Leadership
- People Development:
Foster a culture of accountability, provide regular coaching and mentorship, and lead training initiatives. - Process Improvement:
Review departmental SOPs and event operation manuals, drive a zero-defect approach to health and safety, and ensure adherence to high standards of service. - Operational Excellence:
Manage daily operations, oversee team performance, and ensure smooth running of all department - Review Operational Standards alongside the Guest Journey
- Cross departmental communication
- Team Leadership:
Motivate and inspire your team to achieve exceptional results, onboard new team members, and build a strong sense of camaraderie.
- Proven experience in a similar role within a luxury hospitality or leisure environment.
- Strong leadership skills and ability to motivate and inspire teams.
- Excellent organisational and time management skills.
- Passion for delivering exceptional guest experiences.
- Strong communication and interpersonal skills.
- Escapade Silverstone Guests
- Escapade Silverstone Management and Staff and the wider Silverstone teams.
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