Administrative Assistant , Printing Services

Job Description - Administrative Assistant I, Printing Services (260000P4)

Towson University (TU) has earned distinction as both a top-100 public university and one of the nation's great colleges to work for. Located north of Baltimore, TU currently enrolls over 20,000 students and is the second-largest university in the prestigious University System of Maryland. Towson University fosters a climate that is grounded in respect to cultivating the intellectual and personal growth of the entire university community.

The Administrative Assistant 1 provides moderately complex administrative, and clerical support to Printing Services by entering incoming print work into the production management system, retrieving print jobs from the Digital Store Front online ordering system and assisting customers in person and by telephone.

• Retrieves all print jobs from the Digital Store Front online ordering system, enters all incoming hard-copy print work into the production management system, and assists in routing jobs to the appropriate production area or print station. Manages a departmental Purchasing Card (P-Card) for the purchase of office and printing supplies and reconciles expenditures monthly in Stratus.
• Screens and directs telephone calls, assists visitors, and responds to email inquiries. Maintains the petty cash drawer and processes cash and check transactions in accordance with university procedures.
• Prepares monthly Personal Billing invoices for print work not charged to departmental cost centers, grants, or other university accounts; prepares daily cash deposits using the Deposit Management System; and generates weekly revenue and credit reports. Updates the department's Microsoft Access database through Reporting Desktop when new cost centers are added or modified.
• Prepares and sends print files to multiple networked printers.
• Modifies and updates Microsoft Word and Excel documents in support of departmental operations and print production requirements. Makes customer-requested revisions to documents and performs basic file preparation tasks, including organizing and separating Excel worksheets into individual files as needed for production workflows.
• Assists in preparing price quotations for print jobs that are not covered by standard Digital Store Front ordering options. Develops estimates using established pricing guidelines, individual job cost components, and comparable previous orders.
• Maintains departmental records and filing systems, including filing print work requests by date and maintaining records of supply purchases, vendors, purchase dates, and inventory levels.
• Provides occasional support for print shop production and finishing operations, including hand collating, operating copiers for small print jobs, manually inserting materials into envelopes when project requirements exceed equipment capacity, and assisting with other production tasks as needed.

• High School Diploma or GED.
• 2 years of experience providing administrative support.
• Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.
• Requires keyboarding and data entry skills. Working knowledge of office practices and procedures, business English, spelling, punctuation, and grammar.
• Ability to perform basic mathematical calculations and maintain accurate records.
• Ability to communicate…