Mail Auditor

Who We Are

Chesapeake Employers' Insurance Company is a purpose-driven organization dedicated to improving the lives and livelihoods of our policyholders, injured workers, team members, and the community. As a leading workers' compensation specialty insurer in the mid-Atlantic region, we take pride in being a force for good. Our 350 team members are committed to making a positive impact every day in the lives of all our stakeholders.

Join our motivated, professional team as we foster a culture of values, teamwork, innovation, and collaboration. Established in 1914, Chesapeake Employers Insurance, headquartered in Towson, Maryland, has over a century of experience, a strong financial foundation, and an "A" rating from AM Best.

Analyzes and processes voluntary (payroll) audits for policyholders following the expiration of their policy term or the cancellation of their policy.

• Conducts voluntary audits in compliance with established company policies, guidelines, and industry standards
• Maintains, monitors, and manages assigned audits utilizing the necessary tools and resources
• Accountable for achievement and maintenance of time-to-serve, productivity, and quality standards based on department and organizational objectives
• Assesses and analyzes additional significant account information obtained during audit and makes final decisions regarding account modifications
• Works with policyholders, agents, and internal staff to analyze and resolve audit disputes as needed, within established guidelines
• Completes other duties and special projects assigned by management

• Bachelor's degree preferred in Accounting, Business, or Finance with 0-2 years of experience
• Insurance coursework desired (such as APA, CIC)
• General PC skills, including Excel
• Demonstrated ability to work with a diverse customer base
• Excellent verbal and written communication skills
• Ability to analyze varied source data to assemble quality premium audits
• Ability to manage workload in which most of the time is spent assisting telephone inquiries and/or office walk-ins
• Spanish-speaking skills preferred

• Bias for Action
• Knowledge Sharing
• Deliver Results
• Personal Leadership
• Teamwork and Communication
• Service and Sales Excellence

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls, and reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch, or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required, which include close vision, peripheral vision, and the ability to adjust focus.

Office environment. The noise level is usually moderate.

$53,520 - $80,280 (per year, commensurate with experience)

We offer a competitive benefits package that includes health, vision, and dental coverage, a robust PTO plan, an 8% employer contribution to retirement regardless of team member contribution, educational assistance, and opportunities to participate in team member appreciation events. Additionally, we provide STD, LTD and group life insurance 1X a team members salary. You'll also enjoy free tickets to community attractions, all part of our commitment to providing a high quality of work life.

You will have the flexibility to thrive in a hybrid work environment and an opportunity to participate in development and volunteer programs.