Senior Product Designer; Senior Consultant Design

Senior Product Designer (Senior Consultant, Experience & Design)

At Fearless, we are seeking a Senior Product Designer as part of our Senior Consultant,Experience & Design career path to support the modernization of a large-scale public-facing government website. In this role, you will design responsive, accessible, and user-centered digital experiences across desktop, tablet, and mobile. You will translate user needs, research,information architecture, and content requirements into wireframes, prototypes, page layouts, and reusable components in Figma while applying established design-system patterns.

Working closely with content strategy, accessibility, research, and Drupal engineering, you will help create a consistent and implementable future-state website experience. This is a fully remote role.

At Fearless, the Senior Consultant combines expertise in Content Design, Content Strategy, Product Design, Service Design, User Research, and UX leadership. This role will possess the necessary skills at an advanced level of proficiency for setting the vision, strategy, and systems that guide cross-functional design teams in creating scalable, impactful, and user-centered solutions. The role requires a balance of strategic foresight, design mentorship, and hands-on expertise to deliver high-quality products and services that meet user, customer, and organizational needs.

Please include a link to your portfolio with your application. Your portfolio helps our hiring team understand your previous work, design approach, and the role you played in creating solutions.

• * Lead the design of the future-state website experience across desktop, tablet, andmobile, creating intuitive and consistent experiences for diverse user needs.
• * Create wireframes, interactive prototypes, page layouts, and reusable components in Figma from concept through implementation-ready design.
• * Apply the Massachusetts Design System and approved Commonwealth design patterns while defining reusable patterns needed for the modernized experience.
• * Translate user research, personas, journeys, information architecture, navigation, and content requirements into intuitive interface designs.
• * Design reusable page types, components, and interaction patterns that can be effectively implemented and maintained within Drupal.
• * Partner with Content Strategy to translate information architecture, navigation, and content organization into cohesive user experiences.
• * Integrate accessibility throughout the design process in partnership with the Accessibility Lead, ensuring designs support applicable accessibility standards.
• * Collaborate closely with Drupal developers to validate technical feasibility, provide implementation guidance, and maintain design consistency through development.
• * Present design concepts to stakeholders, incorporate usability and customer feedback, and iteratively refine designs through approval.
• * Develop and maintain Design Playbook guidance, component specifications, and developer-ready documentation to support consistent implementation and future reuse

• Collaborates with cross functional teams
• Coach, mentor, and develop peers in a manner that allows for knowledge sharing that strengthens the design community within the organization
• Earn the trust of your customer and teammates by delivering world class services.
• Drive accountability and delivery by ensuring project objectives are not only met on time but aligned with client priorities and Fearless standards of excellence. Anticipate risks and implement proactive solutions to keep initiatives on track.
• Take ownership of risk management by monitoring deliverables across the team, identifying issues early, and coaching teammates on mitigation strategies while keeping leadership informed.
• Shape client engagement and intelligence-gathering efforts by actively cultivating relationships with stakeholders, synthesizing insights across the client organization and partner ecosystem, and providing Fearless leaders with actionable recommendations that inform strategy and strengthen delivery outcomes.

• Deliver expected outcomes that are intuitive, accessible, and aesthetically compelling
• Offer and implement innovative solutions that include design best practices, tools, and research methods
• Serve as a trusted advisor in your area of expertise
• Lead and align stakeholders with product and…