Residence Life Coordinator

Towson University (TU) has earned distinction as both a top 100 public university and one of the nation's great colleges to work for. Located north of Baltimore, TU currently enrolls over 19,000 students and is the second-largest university in the prestigious University System of Maryland. Towson University fosters a climate that is grounded in respect and supports the intellectual and personal growth of the entire university community.

Reporting to the Associate Director of Residence Life, the Residence Life Coordinator (RLC) is a live-in staff member that is primarily responsible for fostering a residential environment where students succeed academically, develop their sense of self, and learn the value of engaging in community. The RLC utilizes the department’s core values of safety and security, learning and education, inclusive and welcoming communities, discovery of self, and engagement & connections to facilitate learning and residential engagement that further the mission and vision of the department.

The RLC leads the community of student learners, advises student leaders, and supervises student staff (Resident Assistants, Community Center Assistants, Community Center Managers). The RLC also serves as a member of the area staff which is responsible for developing a comprehensive living and learning environment for a residence hall/apartment community area. RLCs serve as emergency response personnel both in an on-call capacity and when other crises or emergency incidents occur.

RLCs serve on 1-2 committees to support key functional areas and priorities for department, oversee administrative responsibilities to ensure smooth operations of assigned building(s), foster interpersonal relationships, and are positive role models for students.

The RLC is essential personnel that serves as the building coordinator for their assigned residence hall. The RLC is required to maintain their primary residence in the apartment provided to them by Housing & Residence Life (or Capstone) and Towson University during the period of their job appointment. (Primary residence is defined as the domicile where a person resides the majority of time.)

• Facilitate initiatives and practices that promote an inclusive and welcoming community. Conduct educational outreach around diversity awareness, social justice, and equity among students in the residence halls.
• Provide leadership to a residence hall community of 300-450 first year and upper-class students.
• Select, train, and evaluate a team of 8-13 Resident Assistants, 12-24 Community Center Assistants, and 1-2 Community Center Managers.
• Promote personal and professional growth among staff by conducting one-on-one meetings, weekly staff meeting, and providing on-going feedback to foster community engagement and development.
• Facilitate student success by mentoring and guiding staff to build meaningful relationships with resident students, coworkers, and supervisors.
• Develop staffs’ leadership skills through creating expectations, goal setting, and prompting reflection.
• Train staff to complete administrative tasks integral to maintaining housing operations, safety and security.
• Advise building council (hall government) to serve the residence hall community by means of student advocacy, leadership skill development, team building, and programming.

• Embody the department’s residential engagement model through multiple avenues that include but are not limited to in hall opportunities, large scale events, student interactions, community walks, co-curricular involvement, and educational programming informed by the residential curriculum.
• Share experiences through conversations, programming, and other engaging initiatives.
• Maintain visibility in residence hall as resource, support, and member of the community.

• Lead residential engagement efforts by providing all students with a level of immersion that prompts them to learn about themselves and others, while reflecting on their multiple roles and responsibilities within the community.
• Facilitate residential curricular initiatives within the community and hold RAs accountable to completing curricular requirements within their role.
• Partner with Residential Education staff to oversee assigned Living Learning Communities while developing working relationships with faculty and staff campus partners.
• Educate, explain, interpret, and reinforce policies as outline in Policies for On Campus Housing, the Student Code of Conduct, the Housing & Residence Life Housing Contract, and staff manuals.

• Utilize restorative practices to work with students who experience peer and community conflict.
• Follow up and make timely referrals for students of concern.
• Serve as conduct hearing officer responsible for meeting with, educating, and sanctioning following expectations for the Department of Housing & Residence life and the Office of Student Accountability and Restorative Practices.
• Participate in…