Service Coordinator, Crisis Residential - Towson, MD; M-F

Service Coordinator, Crisis Residential - Towson, MD (M-F 7am-3pm)

Job Category :
Direct Care

Requisition Number : SERVI
009710

• Posted :
  November 12, 2025
• Full-Time
• On-site
• Rate : $19.75 USD per hour

Showing 1 location

Hospital - Towson
6501 N. Charles Street
Towson, MD 21204, USA

Crisis Residential Program services provide short-term intensive, round-the-clock, personalized support to help stabilize someone having a mental health crisis so they can avoid hospitalization. Our teams collaborate with providers who are already involved in an individual’s treatment and works to link clients to other services offered by Sheppard Pratt or other community providers.

What to expect.

This is a direct care opportunity to support not just the mental health of your clients, but also their overall independence and well-being. You will assess and monitor client needs, develop service plans
, connect clients to community services and resources
, and advocate for your clients as necessary. [Pay rate: $19.75 hourly].

Additional responsibilities will include:

• Assisting clients through program enrollment and orientation
  .
• Coordinating client medical appointments, transportation, housing, money management, etc.
• Developing and assisting with client medication management plan
  .
• Obtaining and maintaining entitlements for clients.
• Maintaining accurate and complete documentation.
• Developing and coordinating transitions plans and program discharge.

What you’ll get from us.

At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:

• A commitment to ongoing training and education, including a robust tuition reimbursement program.
• Generous paid-time-off and flexible scheduling.
• Complimentary employee assistance program.
• And more!

What we need from you.

• One of the following combinations of education and experience:
  • A high school diploma or GED and 2 years of related experience.
  • A bachelor’s degree and 1 year of related experience.
• The willingness to obtain additional certifications and trainings as required.
• A driver’s license with 3-points or less and access to an insured vehicle.
• Must have availability work, days, nights, weekends, and holidays depending upon need of the program.

Sheppard Pratt’s mission-driven culture offers an environment where you can explore what motivates you both professionally and personally. Impact opportunities include hospitals, special education schools, residential programs, outpatient centers, and more. We offer continuing education, tuition reimbursement, and career development programs to facilitate your professional growth. Together, we can put your purpose to work.

Equal Opportunity Employer
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