Front Desk Receptionist; Dermatology- Towson, MD

Front Desk Receptionist (Dermatology) – Towson, MD

3 days ago Be among the first 25 applicants

At Anne Arundel Dermatology we give exceptional care – to our patients and to each other. Patient First | Caring | Accountability | Trust | One Team | Growth

Founded 50+ years ago with a mission to provide the highest quality and full spectrum of medical, surgical, and esthetic skin‑care services, Anne Arundel Dermatology has assembled the finest group of dermatologists in the Mid‑Atlantic and Southeast. With 250+ clinicians and 110+ locations across 7 states, we’re thriving, growing, and looking to add talented individuals to our team.

Why join? We are committed to continual training and education for physicians and staff. We stay on top of the latest developments in dermatology, including ongoing research, emerging treatments, new medications, and prevention methods. We provide intensive hands‑on training and long‑term career‑growth opportunities from within.
Pay range: $17-22/hr

We are seeking a professional, bright, and enthusiastic individual with excellent people and communication skills. You will play a vital role in the efficient operation of our practice and the patient experience through friendly, professional interaction. Responsibilities include coordinating patient flow, assisting with payments, handling billing and insurance, scheduling appointments, maintaining patient charts, and various administrative tasks.

• Greet each patient in a pleasant and professional manner.
• Screen calls, schedule appointments and referrals.
• Take accurate, concise phone messages.
• Enter complete patient demographics when making appointments.
• Verify chart data for completeness and signatures.
• Check‑in and check‑out patients.
• Track patients in the reception area and communicate as needed.
• Proactively collect patient payments.
• Update product inventory weekly.
• Treat patients with dignity and empathy.
• Fulfill inventory orders.
• Run end‑of‑day reports and balance payment totals.
• Distribute incoming reports and correspondence in patient charts.
• Ensure all phone messages, faxes, and interdepartmental mail are addressed immediately.
• Assist other staff as needed.
• Other duties as assigned by management.

• High School Graduate or GED (required).
• 1–3 years recent experience as a Medical Receptionist in a clinical or surgical setting (preferred).
• Previous experience in dermatology (preferred).

• Excellent customer service and communication skills.
• Knowledge of HIPAA standards.
• Ability to manage multiple tasks simultaneously.
• Excellent organizational and time‑management skills.
• Ability to work well in a fast‑paced and sometimes stressful environment.
• Detail‑oriented.
• Working knowledge of a multi‑line phone system.
• Able to operate standard office equipment (computer, fax, copier, scanner).
• Intermediate computer skills and EMR utilization experience.
• Fluent in English.
• Ability to sort and file materials correctly.
• Ability to travel to and provide coverage for other local offices as‑needed.

• Sitting, some standing, stooping, and reaching.
• Manual dexterity sufficient to operate a keyboard.
• Correctable vision to 20/20 and hearing within a normal range for telephone contact.
• Lifting and carrying up to 30 pounds.

• Medical, Dental & Vision insurance – effective 1st of the month after start.
• Short‑term and long‑term disability, voluntary life (employee, spouse, and child), critical illness, and hospital indemnity – effective 1st of the month following hire.
• Company‑provided Basic Life/AD&D insurance.
• Paid time off.
• Paid holidays.
• Retirement savings account.
• Employee discount on cosmetic services and products.

Entry level

Full‑time

Administrative

Hospitals and Health Care