Admitting Officer- Pediatric Emergency​/Inpatient Department

Under general supervision, interviews patients to obtain necessary information, prepare admission/registration forms and performs other clerical/computer operational tasks related to the admission of inpatients and outpatients coming into our Medical Center.
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* Education:

** HS or GED  
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* Experience:

** 6 months’ experience. Emergency Department or Hospital experience preferred.  
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* Skills:

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* • Knowledge in medical terminology.  
• Skill in using computers.  
• Skill in oral and written communication  
• Skill in data analysis to gather and update statistics, logs, records and reports.  
• Skill in customer service techniques.  
• Ability to multi-task and prioritize.
** Patient & Workplace Safety:
*** Employee has knowledge and understanding of patient and workforce safety as it relates to job duties.
** Patient Population:
*** Demonstrates competency in the delivery of care and applies the knowledge to meet age-specific needs if applicable.
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* Principal Duties and Responsibilities:

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* • Performs admitting functions, i.e. RTM, Meditech, Bed tracking, and communicates/informs RN, Clinical Unit Coordinator and/or Admin Coordinator  
• Reports to work on time and be ready to work.  
• Answer incoming calls within 3 rings and make outgoing calls as requested.  
• Answers call bells and communicates/informs Tech and/or RN.  
• Ensures patients are getting to testing on time.  
• Ensure paperwork for downtime charting is fully stocked. Other clerical duties as assigned, such has stock paper in copiers/fax machines.  
• Keep accurate logs of calls made. Ensures admission logs, ED physician and on-call physician lists are up to date.  
• Update broken equipment/equipment repair log.  
• Arrange for proper ambulance transports (such as Hart to Heart or Procare) for transfers.  
• Copy paperwork for transfers to another facility, i.e. SEPH, nursing home or higher level of care.  
• Order dietary trays as requested.  
• Changing bed/linens and bring back patients, as requested.
** All roles must demonstrate GBMC Values:
** Respect*I will treat everyone with courtesy. I will foster a healing environment.
** Treats others with fairness, kindness, and respect for personal dignity and privacy
* Listens and responds appropriately to others’ needs, feelings, and capabilities Excellence
* I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.
** Meets and/or exceeds customer expectations
* Actively pursues learning and self-development
* Pays attention to detail; follows through Accountability
* I will be professional in the way I act, look and speak. I will take ownership to solve problems.
** Sets a positive, professional example for others
* Takes ownership of problems and does what is needed to solve them
* Appropriately plans and utilizes required resources for various job duties
* Reports to work regularly and on time Teamwork
* I will be engaged and collaborative. I will keep people informed.
** Works cooperatively and collaboratively with others for the success of the team
* Addresses and resolves conflict in a positive way
* Seeks out the ideas of others to reach the best solutions
* Acknowledges and celebrates the contribution of others

Ethical Behavior
* I will always act with honesty and integrity. I will protect the patient.
** Demonstrates honesty, integrity and good judgment
* Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers Results
* I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.
** Embraces change and improvement in the work environment
* Continuously seeks to improve the quality of products/services
* Displays flexibility in dealing with new situations…