Valet, Villa

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Shimmering in azure Indian Ocean, fringed with white powder sands and vibrant coral reef, One&Only Reethi Rah is a beautiful and rare place that creates magically unscripted stories for the world’s most discerning and remarkable guests. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure.

This is not simply our job, it’s our passion.

• One&Only Reethi Rah Valet, Villa will maximize and exceed Guest satisfaction by providing a very high-end personalized Villa Service. At the same time, they offer a warm, relaxed, yet refined ambiance with a sense of place. By liaising with other support departments whenever necessary, a Villa Valet will perform all tasks by the standards established by One&Only Reethi Rah.
• A Valet, Villa is expected to have an intelligent and neat appearance, which reflects the highest standards of One&Only Reethi Rah. A warm, genuine smile that shows a personal interest in each Guest and a genuine eagerness to be of service at any time. A Valet, Villa is a prompt, courteous, organized, well-groomed, discreet, honest, trusting rind trustworthy, friendly but not familiar, reliable, low crucial, immaculate, professional, flexible, punctual, knowledgeable, well-mannered, discreet hotel professional committed to the highest standards of service.
  
  He/she is a professional who anticipates, expedites, organizes, implements, delegates, and brings full involvement. He/she maintains the Guest's privacy and confidentiality.
• A Valet, Villa is a TRUE ambassador of One&Only Reethi Rah. His/her actions and behavior are faultless.

• To follow and maintain all standards and procedures for housekeeping service.
• Maintain and clean guest villas, outdoor areas, and pantries according to One & Only Standards
• Make notes and communicate any guest requests and preferences.
• Ensure all interactions with guests are professional and polite.
• Ensure proper use and care of equipment.
• Ensure the Lost and Found procedures are always adhered to.
• Ensure supplies, amenities, and linens are replenished as per standard.
• Ensure the villa linen is well looked after and in good condition.
• Provide day and turndown service to guest villas according to procedures.
• Ensure Villa and service pantries are well taken care of and should be well-organized, well-stocked, and cleaned.
• Update villa status upon completion of service.
• Always keep work areas neat, tidy, and stocked according to the required levels.
• The ability to maintain safe work practices.
• The ability to take ownership in the assigned area of preventative maintenance programs and ensure the work and cleanliness is to the highest possible standards and it is completed promptly.
• Ensure all defects are reported immediately and follow up to ensure they have been completed promptly.
• Provide Bed Decorations, Bath Ceremonies, and Balloon Decorations when allocated as per the guest package and any upselling.
• Ensure all the Amenities (Daily Fruits, Turndown Gifts, Departure Gifts, etc.) provided to villas are well taken care of and delivered promptly.
• Ensure the inside and outside of the villas are fully cleaned. All wall cladding and woodwork outside…