Employee Relations Specialist

Job Category: Professional & Management/Non-Clinical Prof

Requisition Number: EMPLO
010875

• Posted :
  January 9, 2026
• Full-Time
• Salary Range : $58,401.82 USD to $90,195.04 USD

Showing 1 location

Towson - Dulaney Center
849 Fairmount Ave
Towson, MD 21286, USA

• Actively seeks to provide quality services that meet the needs of patients and clients as well as other identified customers employees, applicants, supervisors, vendors, other employers, and regulatory agencies.
• Demonstrates commitment to confidentiality and fairness in all staff communications and actions. May represent HR on various Sheppard Pratt committees as requested.

Employee Relations

• Provides consultation to employees and managers regarding the interpretation of SP policies, corrective actions, and effective problem-resolution to maximize employee performance.
• Ensures managers’ awareness and knowledge of legal requirements/constraints and organizational policies with respect to the handling of employee relations concerns and the terms and conditions of employment.
• Reviews and edits corrective actions, composes termination letters, and
  -processes termination for involuntary terminations.
• Attends unemployment hearings, as necessary.
• Functions as one of the point persons/coordinators of Sheppard Pratt’s Employee Hardship Fund. Protects the confidentiality of applicants communicates their requests with the employee committee for timely response and disposition in accordance with Sheppard Pratt policy; and maintains documentation of the process and results.

Data and Reporting

• Coordinates the organization’s data collection regarding employee terminations. With other Employee Relations staff, conducts exit interviews with terminating employees and disseminates, updates and maintains data collected from exit interviews.
• Tracks and monitors employee and supervisory concerns identifies trends and potential issues, and brings them to the ER Director’s attention; logs the cases in the Case Management System (CMS) in a timely fashion.
• Maintains and reviews highly sensitive Human Resources data such as corrective actions, unemployment claims, EEOC charges, retention rates, turnover rates, turnover reasons, and satisfaction ratings. Produces reports as needed.
• Oversees the HR Coordinator’s processing of established ongoing reports (e.g., turnover). Tracks supervisory changes and ensures the timely update of the HRIS.

Policies and Compliance

• Explains and maintains strong knowledge base of policies and legal constraints; effectively communicates these to managers and employees.
• Works with managers in preparing for unemployment hearings and represents the organization vides required documentation/information for the effective and cost-efficient management of unemployment compensation claims.
• Responds to employee concerns about management, working conditions, harassment/discrimination claims or other issues; escalates issues to appropriate managers as needed.

Training Support

• Participates in leadership training as appropriate.
• Supports and facilitates management training (Employment Law training).

Requirements:

• Work requires a bachelor’s degree in Human Resource Management, Business Administration, or related field; relevant people management experience of over 3 years with SHRM certification may be substituted for degree. HRCI or SHRM certification preferred.
• Work requires at least 2 years’ experience in Human Resources or related field; must possess:
• excellent verbal and written communication skills.
• proven experience administering and representing human resources policy and procedures.
• good attention to detail and accuracy in documenting and reporting data and coordinating and organizing events.
• Strong knowledge of state and federal labor laws, EEOC, FMLA, ADA, and sexual harassment guidelines is strongly preferred.
• Experience in representing the organization for unemployment hearings, EEOC litigation and other agency claims is preferred.
• Work requires analytical ability sufficient to apply policies to resolve problems posed by supervisors and managers, anticipate problems/complications and assist in their resolution, and determine when to elevate concerns to the ER…