Sr. Manager, Supply Chain Steward AI

Sr. Manager, Supply Chain Steward AI-Hybrid

Charlotte, NC or Towson, MD

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 43,500 diverse and high‑performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

As a Sr. Manager, Supply Chain AI Steward within Data & Analytics, you will play a key role in executing and scaling AI capabilities across Supply Chain. Working in a hybrid environment, you will act as the primary bridge between business users and IT, translating operational needs into practical AI‑enabled solutions. Operating within the strategic direction and integrated roadmap, this role is responsible for identifying high‑value use cases, designing and developing intelligent agents, and driving adoption of AI capabilities across planning, analytics, and decision‑support processes.

• Partner with Supply Chain leaders, functional experts, and IT to identify, prioritize, and deliver high‑value AI use cases aligned to business strategy.
• Serve as the primary interface between business users and technical teams for AI capability development across platforms such as Kinaxis, Microsoft Copilot Studio, Zenlytic, MCP, and Microsoft Foundry.
• Translate business problems into AI product requirements, user stories, workflows, and governance needs.
• Oversee multiple cross‑functional, high‑visibility initiatives with diverse stakeholders and limited oversight.
• Drive experimentation, prototyping, and scaling of AI‑enabled solutions that improve planning, decision‑making, productivity, and operational visibility.

• Design, configure, test, and continuously improve AI agents and copilots that support Supply Chain planning, analytics, and business processes.
• Act as a hands‑on maker and developer of agents, combining business process knowledge with technical fluency to create practical, user‑centered solutions.
• Define agent behaviors, prompts, workflows, integrations, escalation paths, and success metrics to ensure solutions are reliable, useful, and scalable.
• Partner with IT and enterprise platform teams to enable secure integrations, data access, orchestration, and deployment of AI capabilities.
• Evaluate emerging AI tools and patterns to determine fit‑for‑purpose applications within the Supply Chain ecosystem.

• Help define standards, guardrails, and governance for AI development and usage within Supply Chain, including data quality, security, compliance, and human‑in‑the‑loop decision processes.
• Ensure AI initiatives remain aligned with approved roadmaps, investment priorities, governance standards, and platform strategies
• Develop repeatable processes for intake, prioritization, testing, deployment, monitoring, and continuous improvement of AI use cases and agents.
• Partner with business and technical stakeholders to improve data readiness, data availability, and process consistency required for AI success.
• Monitor solution performance, user adoption, and business outcomes, using insights to refine roadmaps and investment priorities.

• Lead development of AI‑enhanced dashboards, insights, and decision‑support tools that improve visibility and streamline operations.
• Provide strategic and ad‑hoc analysis to support Supply Chain leadership and…