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Tier II IT Support Specialist — Fast-Paced Help Desk

Job in Towson, Baltimore City, Maryland, 21204, USA
Listing for: Crystal Management
Full Time position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR

Job Description & How to Apply Below

Crystal Management, LLC (CMiT) is seeking a Customer Service Representative, Level 2 to deliver responsive, technical support for hardware, software, network, and system access issues. You will diagnose problems, provide first-contact resolution, and document solutions for service requests by phone or ticket.

The role requires strong troubleshooting, clear communication, and the ability to work in a fast-paced environment with schedule swings from 2:00 pm to 10:00 pm.

The Tier II IT Support Specialist — Fast-Paced Help Desk position in the Management & Operations, Sales field is open for applications.

We are seeking a motivated Tier II IT Support Specialist — Fast-Paced Help Desk to join Crystal Management in MD, United States.

Consider building your career as a Tier II IT Support Specialist — Fast-Paced Help Desk at Crystal Management.

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