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Human Services Program Manager; Senior Resources Unit Manager

Job in Towson, Baltimore City, Maryland, 21286, USA
Listing for: Baltimore County
Full Time position
Listed on 2026-01-01
Job specializations:
  • Management
    Operations Manager, Program / Project Manager
Job Description & How to Apply Below
Position: Human Services Program Manager (Senior Resources Unit Manager)

This job announcement may close at any time with little or no notice. Applicants are advised to apply promptly.

A vacancy exists at the Department of Aging, in the Bureau of Long-Term Services and Support for a Senior Resources Unit Manager.

Pay Schedule XII, Grade 1M, Regular

Schedule:

35 hours per week

Definition of Responsibility

Under direction, develops, administers, and supervises a major or diverse program providing human services and coordinates the program with other agencies and programs.

A list of eligible applicants will be established based on the examination as outlined below. Current and future vacancies occurring within this class may be filled from the list of eligible applicants. All interested transfer and promotional candidates must apply at this time. List all promotions and changes in job duties due to reclassification as separate work experience on your application.

Applicants must include the dates of the promotions and reclassifications.

Note:

Failure to complete all fields of the Work Experience section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time. YOU MUST attach your transcript(s), or degree(s), and/or certification(s) to your application. Unofficial copies are acceptable.

Failure to submit proof of professional Licenses, Certifications and Education will result in your application not being considered. Proof of license(s), certifications, and/or education must be submitted with each application.

Job Purpose

Under general supervision, oversees the daily management operations of the Senior Resources Unit, which includes:
Senior Home Safety/BCAUSE, Cleaning Services, Clutter Disposal, Pest Control Services, Home Delivered Meals, Adult Day Care Subsidy, Senior Care, and Services for Seniors in Need.

Essential

Job Duties
  • Ensures the effective administration of all required grant functions and service deliveries.
  • Ensures effective service administration for all program budgets, including review and approval of program expenditures.
  • Oversees and assists in the completion of all required grant reporting requirements and the agency’s Area Plan for Senior Resources programs.
  • Oversees shared files and file management for all Senior Resources programs, ensuring the secure storage of all necessary paper and electronic documents in compliance with program requirements.
  • Collaborates with local and state program managers to meet or exceed service delivery expectations (including those in the MD Department of Aging, Baltimore County Department of Aging, and Departments of Health and Social Services).
  • Works cross-functionally with Senior Resources team members to coordinate grant activities, monitoring grant expenditure to ensure compliance with financial regulations.
  • Functions as backup and coordinates backups for all Senior Resources grant operations and functions.
  • Provides direct operational management of the Senior Assisted Living Subsidy Program (SALS) to ensure grant compliance and effective service administration.
  • Ensures proper vendor monitoring and grant compliance for the Senior Resources Unit.
  • Provides human resources management of the Senior Resources team, which includes the Senior Resources Supervisor, Occupational Therapist, SALS Housing Specialist, Senior Resources Office Assistant, and PT Senior Resources Office Assistant.
Examples of Other Duties

Represents the department or attends meetings, including: internal departmental, granters, vendors, contractors, and multiple agency stakeholders. Leads and/or participates in special projects, meetings, and agency engagement activities.

NOTE:

The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.

Required

Education and Experience

Graduation from an accredited college or university with a bachelor's degree in a social or behavioral science;

Plus

Four years of experience providing human services, such as intake/referral, counseling, or educating, which includes one year in a supervisory capacity.

Related education beyond a bachelor's degree may be substituted on a year-for-year basis up to a maximum of two years for the required non-supervisory experience. (Additional experience in providing human services may be substituted on a year-for-year basis up to a maximum of two years for the required education. Experience in the supervision and management of a human services program may be substituted on a year-for-year basis up to a maximum of four years for the required education.)

Licenses

and Certificates

Some positions within this classification may require possession of a valid driver's license equivalent to a…

Position Requirements
10+ Years work experience
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