Manager, eCommerce Merchandising

Manager, Global Digital Merchandising, Global Tools & Storage (GTS) North America

Location:

Towson, Maryland;
Remote

We’re the world’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state‑of‑the‑art “smart factory” products and services provide greater quality to our customers and greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn’t stopped us from evolving into a vibrant, diverse, global growth company.

eCommerce is recognized as one of several major revenue catalysts that we believe will sustain our above‑market growth potential. We are building out strategic ways of working globally to strengthen our transformational journey and bring to life our exponential growth strategy in digital experience. Bring your excellence in leading people and organizations through change, knowledge of established and emerging market opportunities and to drive our organization through and to its digital future.

Reporting into the Director, Global Digital Merchandising, the Manager, Global Digital Merchandising will lead the development and scaling of digital merchandising foundations across our global websites. This role is responsible for building robust product assortments, optimizing digital content, and ensuring best‑in‑class customer experiences. The ideal candidate has a “web‑first” mindset, is a proactive problem solver with an entrepreneurial mindset, merchandising expertise, and the ability to adapt quickly in a fast‑paced, evolving environment.

• Partner with cross functional teams to identify key digital levers and craft and execute online merchandising plan
• Collaborate with cross functional teams to ensure all consumer touch points and messaging are consistent with our merchandising vision
• Develop, validate, and optimize global product assortment
• Coordinate with PIM and IT teams for SKU uploads, enrichment analysis, and asset management.
• Analyze weekly SKU‑level business performance across channels making recommendations on assortment, visual merchandising, pricing, and promotional activities to maximize digital shelf.
• Prepare, validate, and maintain merchandising areas and content for website builds and launches, including images, product cards, navigation elements, search attributes, taxonomy, cross sell, product data and categorization; ensure all content meets brand guidelines and legal requirements.
• Train market teams on foundational merchandising elements and CMS functions
• Support larger Digital Experience Team initiatives and perform other duties as assigned.
• Potential to manage and develop people as the organization requires
• Demonstrate the SBD Values of Agility & Performance, Courage & Innovation, Inclusivity & Collaboration, Integrity & Accountability

• Bachelor’s degree in Business, Marketing or related field.
• 5+ years of experience in digital merchandising, eCommerce, or buying.
• Advanced problem‑solving and analytical skills; ability to take in large amounts of data and draw conclusions
• Entrepreneurial spirit with ability to drive projects independently and adapt quickly.
• Strong organizational skills and attention to detail, with experience managing complex workflows.
• Excellent communication and cross‑functional collaboration abilities.
• Experience driving strategy to effectively upsell and cross‑sell across online channels
• Should have a web‑first mindset
• Solid experience using the Microsoft Office Suite (Word, Excel, PowerPoint)
• Understanding of the retail eCommerce landscape
• Experience working in a matrixed environment

• Experience with global website launches and digital merchandising at scale.
• Familiarity with PIM systems, CMS platforms and enrichment processes.
• Multilingual or experience working in international markets is a plus.

You’ll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life,…