Shift Lead

We are seeking a highly motivated Shift Lead to oversee store operations and deliver an exceptional customer experience.

$17.00/hr - $20.00/hr

• Engages customers by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members.

• Responsible for opening and closing the store in the absence of store management, including required systems start-ups, cash handling, and preparing floor and stock room.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Registers all sales on assigned cash register, records scanning errors, price verifications, voids, etc.
• Assists with and coaches team members on the warehouse and vendor ordering process, including backdoor access for deliveries.
• Assists manager or assistant manager with order exceptions, reverse logistics, and merchandising displays.
• Maintains accurate inventory counts and ensures compliance with the Outdate program.
• Responsible for basic department pricing, daily price changes, signage, and local regulation compliance.
• Assists with bookkeeping activities: cash report, cash counts, ledgers.
• Assists with exterior and interior maintenance, requests repairs.
• Assists with food item separation and stock rotation using FIFO method.
• Has working knowledge of store systems and equipment.
• Assists at Pharmacy out window as requested.
• Ensures compliance with state and local laws regarding regulated products.
• Responsible for bag checks of team members before leaving the store.
• Maintains respectful relationships with coworkers and complies with company policies.
• Completes special assignments and other tasks as assigned.

• Attends training and completes PPLs requested by Manager.

• Serves as a liaison between management and non-management team members when store management is absent.
• Reports disciplinary issues and customer complaints to management.

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

• Knowledge of store inventory control.
• Considered for employment with arrest and conviction records.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills, education, and experience. This role will remain open until filled. Please visit  for benefits information.