Block Advisors Receptionist

Overview

At H&R Block, we believe in the power of people helping people and strive to provide help and inspire confidence in our clients, associates, and communities. We maintain a high-performing, connected culture where everyone belongs. We are pursuing Block Next, a multi-year roadmap focused on innovation, client experience, and sustainable growth, designed to elevate how we work, how we serve, and how we lead in our industry.

If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

The typical day includes helping others, building client relationships, and demonstrating the impact of your work as you assist clients in making confident, informed decisions about their lives, careers, and money. As a seasonal Client Service Professional/Receptionist, you’ll focus on how to wow clients now and in the future.

Note:

This description reflects a seasonal position with responsibilities and qualifications listed below and does not include every duty that may be assigned.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Help ensure all client needs are met during service, whether in person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with the team.
• Other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience (preferred).

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficiency with the ability to use Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You, to help you build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Benefits with eligibility requirements:
  Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
• Access to all available benefits.

The pay range for this position is listed below. Local minimum wage laws apply. Individual pay decisions depend on experience, education, skill, performance, and geographic location. Qualified associates may participate in incentive plans and programs; enrollment details apply. H&R Block is an equal opportunity employer and celebrates diversity in the workplace regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Pay Range: $11.00 - $27.00/Hr.

Sponsored Job #: 6549

Location:

Tracy, CA