Medical Collections Specialist; on-site

Medical Collections Specialist (on-site)

Join to apply for the Medical Collections Specialist (on-site) role at Pacific Medical, Inc.

Established in 1987, Pacific Medical, Inc. is a distributor of durable medical equipment; specializing in orthopedic rehabilitation, arthroscopic surgery, sports medicine, prosthetics, and orthotics. With the heart of the company dedicated to helping and serving others, we provide our services directly to the patient, medical networks, physician clinics, and offices. We are dedicated to the advancement of patient care through excellent service and product technology.

We have an immediate non-remote opportunity to join our growing company. We are currently seeking full‑time (M‑F 8:00 am‑5:00 pm)
Medical Insurance Collections Specialist for our Tracy office.

• Contact insurance companies regarding past‑due bills.
• Enter EOBs in the system and research returned claims.
• Conduct phone and written follow‑up on unpaid claims.
• Maximize the amount of cash collected and minimize the time in which it is collected.
• Research and resolve open accounts quickly and professionally.

• Medical collections experience (1–2 years minimum).
• Must type 31‑45 words per minute.
• Ability to read and interpret medical records (required).
• Knowledge of Endeavor and/or Medicare IVR.
• Knowledge of how to read and interpret Explanation of Benefits (EOB) s.
• Knowledge of HMO’s and PPO’s.
• Knowledge of patients’ medical records for determining correct Medicare criteria.

Hourly Rate Pay Range: $17.00 to $25.00

Annual Range: $35,360 to $52,000

Overtime Rate Pay Range: $25.50 to $37.50

Example Annual O/T Range (5‑10 hours per week @ 50 weeks): $6,375 – $18,750+

Note: Abundance of overtime available.

Bonus Opportunity:

Production Bonus: $0 to $1,000 per month (increases hourly rate up to $5.77 or up to $12,000 per year).
Profit Bonus: $0 to $1,000 per month (increases hourly rate up to $5.77 per hour or up to $12,000 per year).

Total Compensation Opportunity Examples:

Annual Base Pay: $41,735.00 (Estimate incl. 5 hrs O/T per week, Low‑range Production and Profit Bonus after 3 months).
Annual Mid‑Range Pay: $60,555.00 (Estimate incl. 5 hrs O/T per week, Mid‑range Production and Profit Bonus).
Annual Top Pay: $82,375.00 (Estimate incl. 5 hrs O/T per week, Max Production and Profit bonus).

All full‑time positions offer the following:
Medical, Dental, Vision, ER‑paid Life for Employee, Voluntary benefits, Medical FSA, Dependent FSA, HSA, 401(k), and Financial Wellness planning.

Additional Benefits for Full‑Time Employees: 3‑4 weeks of Paid Time Off.

Holidays: 10 paid holidays per year.

Vacation Benefit:
At completion of 3‑month introductory period, vacation accrual up to a maximum of 40 hours in the first 23 months; at 24 months, accrual up to a maximum of 80 hours with a rollover balance.

Sick Benefit:
Sick accrual begins upon date of hire up to a maximum accrual of 80 hours annually with a maximum usage of 48 hours annually with a rollover balance.

Entry level

Full‑time

Medical Collections

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