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Front Desk Agent
Job in
Tracy, San Joaquin County, California, 95378, USA
Listed on 2026-01-12
Listing for:
SUN HOSPITALITY INC
Full Time
position Listed on 2026-01-12
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep, English Customer Service
Job Description & How to Apply Below
Days: Friday, Saturday
Shifts: 3PM-11PM, 11PM-7AM
Benefits/Perks:
- Flexible Scheduling
- Career Advancement Opportunities
- Paid Time Off
- Sick Pay
- 401K
Job Summary: We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with check-in and check-out processes, issue room keys, and process payments. Responsibilities include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The ideal candidate must possess excellent communication skills and the ability to stay positive even in challenging situations.
Your goal is to provide guests with an exceptional customer service experience.
Responsibilities:
Qualifications:
- Friendly and outgoing personality.
- Familiarity with hospitality industry standards.
- Proficient in English; knowledge of other languages is a plus.
- Computer literacy.
- Customer-focused problem-solving skills.
- Ability to lift up to 30 pounds.
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