Director of Operations

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Eclipse Advantage is seeking a dynamic Director of Operations to lead our staffing operations. If you’re a results‑driven leader with a passion for exceeding client expectations, delivering production excellence, and driving business growth, we want to hear from you!

As the Director of Operations, you’ll play a pivotal role in ensuring our clients' operational success while building strong relationships and identifying opportunities for growth. You’ll oversee key staffing accounts, manage and mentor onsite teams, and align operations with client goals.

• Build and maintain strong relationships with client stakeholders, including senior management, HR, production, and safety leaders, to ensure alignment with their business goals.
• Conduct regular site visits to assess performance, address client concerns, and ensure compliance with service agreements.
• Act as the primary point of contact for clients, ensuring prompt resolution of issues and proactive communication about ongoing initiatives.

• Oversee onsite teams to ensure production requirements are met efficiently and effectively, often working side by side with the teams.
• Provide coaching and training to team members to foster high‑performing teams aligned with client expectations.
• Implement and oversee safety programs to minimize risks and ensure compliance.
• Drive continuous improvement initiatives, leveraging feedback to enhance service delivery.

• Collaborate with clients to identify opportunities for service expansion and new business.
• Develop and execute account plans to meet growth targets, including building account budgets and identifying new revenue streams.
• Partner with sales and marketing teams to pursue and onboard new clients in the region.
• Manage the P&L for the designated region, ensuring profitability and cost‑effectiveness.
• Analyze financial and operational performance data to identify areas for improvement and ensure alignment with budget goals.

• Work with Shared Services teams (HR, Risk Management, Centralized Services, Accounting) to address challenges and streamline operations.
• Participate in Quarterly Business Review meetings, presenting results and action plans to drive client and company success.

• Bachelor’s degree in a related field required.
• 5+ years of experience in the staffing industry, with expertise in operations, recruiting, or workforce management.
• Proven track record of managing and growing client accounts in the staffing industry.
• 5+ years of managerial experience overseeing personnel and implementing workforce strategies.

• Located in or around the Tracy CA area.
• Strong interpersonal and communication skills, with the ability to build trust and rapport with diverse stakeholders.
• Demonstrated ability to meet and exceed growth targets while delivering operational excellence.
• Proficient in analyzing performance data to inform decision‑making and drive results.
• Able to travel as needed to support existing and new accounts.

• Proven ability to implement safety programs and reduce incidents.
• Passion for creating solutions that enhance both client and employee satisfaction.

• Competitive base salary with bonus based on gross profit.
• Comprehensive benefits package, including top‑tier health insurance and generous retirement plans.
• Boundless opportunities for personal and professional development, propelling your career to new heights.

• Join a team that thrives on innovation, creativity, and pushing boundaries.
• Immerse yourself in a dynamic, supportive environment that fuels your passion and drive.
• Benefit from our unwavering commitment to your professional growth and success.

Ready to revolutionize the supply chain staffing industry? Apply now and embark on a career journey like no other with Eclipse Advantage. Together, we’ll redefine what’s possible and leave an indelible…