Lead Merchandise Processor

Lead Merchandise Processor

Title:

Lead Merchandise Processor :

Date Posted:
Dec 22, 2025

Reports To or Hiring Manager:
Wagner Andrino

Department: 9234

Shift: Monday - Friday 1:30pm - 10:00pm

Grade Level: 8

Employment Type:

Full Time Non-Exempt

Location:

Tracy, CA

Proposed Salary Range: $24.00 - $26.00 hr.

Since it was founded in 1956, Williams – Sonoma has grown from Chuck Williams’ single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams – Sonoma, Pottery Barn and West Elm.

Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources, or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization could be just the place for you.

By managing resources responsibly, caring for our people, and uniting around our values, we lead our industry and are proud to be recognized for our continuous action and progress in the following areas:
Barron’s 100 Most Sustainable Companies;
Forbes Best Employers for Women and Diversity;
Newsweek America’s Most Responsible Companies; and USA Today Customer Service Champions.

These honors reflect that we are truly a people‑first organization.

• Over 4,000 Full‑Time Associates across the Supply Chain
• 14.5M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US, Williams‑Sonoma has developed an agile and capable distribution network consisting of the following:

• Large package / furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final‑mile furniture hubs.
• Small package eCommerce distribution centers located in Mississippi and Arizona totaling 3.2M square feet, consisting of over 1,000 full‑time associates and 1,500 seasonal/temporary associates in Mississippi.
• Sutter Street Manufacturing upholstery factories located in North Carolina and Mississippi totaling with over 1,400 full‑time employees producing approximately $900 million to $1 billion in sales of upholstered furniture.
• Transportation Department for Ocean, Air, Trucking, and Rail consisting of over 30 transportation professionals located in Memphis, TN.
• 700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey.

• Work closely with management in the daily operations for the department
• Work cooperatively and harmoniously with manager, co‑workers, and others
• Daily start‑up meeting and communication of daily/weekly goals for department
• Work with the Ops Manager for specific service metrics related to safety, service, quality, and cost
• Promote safety awareness and cultivate the safety culture through the company
• Maintain a clean and safe work environment by communicating safety topics and conducting safety audits
• Lead continuous improvement and provide exceptional customer service to the stores and customers
• Coordinate team assignments by balancing resources as the volume requires
• Provide training, productivity reporting, and feedback to any errors made by staff daily
• Lead staffs to ensure effectiveness and productivity metrics are met
• Train and direct a team of associates to achieve departmental and division production goals to provide customers with the ultimate delivery experience
• Share business information with teammates through floor presence, suggest improvements to current techniques
• Control the workflow on the floor to include prioritizing team goals to ensure that deadlines are met
• Track productivity, research, and resolve issues, provide feedback on productivity and quality related performance to…