Quality Assurance Engineering Manager

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At GXO, we’re looking for talented individuals at all levels who can deliver the caliber of service our company requires. You will establish and implement quality standards, monitor workflows, processes, and products, and create quality documentation. Collaborate with operations managers to identify opportunities for improvements to workflow and controls to ensure they comply with health and safety codes and regulations.

You will oversee quality and maintenance for the site, ensuring that processes needed for the Quality Management System (QMS) and Engineering Programming are implemented and maintained. You will report on the performance of the QMS, recommend improvements, and promote awareness of customer requirements throughout the organization. You will need excellent communication skills to interact with Team Members and customer-facing interactions.

• Execute the QMS according to documented policies and procedures, meeting the requirements of ISO 9001 quality standards
• Provide Root Cause Analysis (RCA) guidance and ensure development of effective Corrective Action Plans (CAP)
• Cultivate relationships with customer representatives and manage Corrective Action Requests (CAR)
• Perform audit follow-up to verify effectiveness of corrective actions and implementation of preventive actions
• Investigate facilities operations to troubleshoot processes and recommend improvements
• Coordinate staff training, ensuring productivity and adherence to regulatory guidelines; review training status and requirements in a timely manner
• Schedule, review, and follow up on work instructions with supervisors by designated areas of responsibility
• Coordinate activities for team members to ensure effective use of productive working hours
• Support plant operations in identifying Lean process improvement opportunities
• Direct and prioritize activities of the site maintenance technician
• Review the system at planned intervals to ensure continuing suitability, adequacy and effectiveness
• Identify opportunities for improvement and changes in the system; support Lean process improvement opportunities
• Serve as the site audit authority for all internal and external company audits
• Drive world-class quality and safety metrics across the site and promote continuous improvement

At a minimum, you’ll need

• Bachelor’s degree or equivalent related work or military experience
• 3 years of transportation or logistics experience
• Supervisory experience
• Proficiency with Microsoft Office
• Experience in AS9100 or ISO environment

It would be great if you also have:

• Lean or Six Sigma experience
• Experience with warehouse management and inventory management software
• Demonstrated commitment to process excellence by ensuring proper, efficient and accurate use of defined processes and procedures
• Solid verbal and written communication skills; able to communicate with all levels of the organization as well as with the client

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. Our greatest strength is our global team – energetic, innovative people of all experience levels who make GXO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Review GXO's candidate privacy statement here.

• Mid-Senior level

• Full-time

• Quality Assurance
• Industries:
  Transportation, Logistics, Supply Chain and Storage

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