Operations Administrator

Job Description
The Operations Administrator supports daily plant and office operations by compiling and maintaining accurate production and compliance reports, coordinating administrative and procurement activities, and providing frontline support to employees and visitors. This role plays a key part in optimizing operational processes, supporting finance and HR-related tasks, and ensuring smooth day-to-day functioning in a busy, fully onsite environment.

Job Title:

Operations Administrator

Job Description
The Operations Administrator supports daily plant and office operations by compiling and maintaining accurate production and compliance reports, coordinating administrative and procurement activities, and providing frontline support to employees and visitors. This role plays a key part in optimizing operational processes, supporting finance and HR-related tasks, and ensuring smooth day-to-day functioning in a busy, fully onsite environment.

Responsibilities

Compile, format, and verify the accuracy of daily, weekly, and monthly operational and production reports.

Assist employees with ADP system access, time entry, and benefits enrollment questions and issues.

Ensure all compliance reporting is completed accurately and on time for the Operating Compliance plan.

Support the plant and operations leadership team in developing, planning, and coordinating operational activities.

Optimize operational processes and procedures for maximum efficiency while maintaining quality standards.

Manage site-level procurement by maintaining stock of office, PPE, and general supplies and placing orders as needed.

Organize, file, and store information in both paper and digital formats to maintain orderly records.

Support budgeting and bookkeeping procedures and provide administrative assistance to finance-related activities.

Process site-level accounts payable and accounts receivable in coordination with the head office.

Handle incoming queries by phone and email, providing professional and timely responses.

Manage front desk sign-in and reception activities for employees, visitors, and contractors.

Maintain accurate timekeeping records and take meeting minutes for operational and site-related meetings.

Manage incoming mail and front door deliveries, ensuring items are logged and routed appropriately.

Coordinate and manage travel and expense (T&E) site visits, including preparing office and conference rooms, arranging lunches, and providing support to visitors.

Assist with receipt and credit card reconciliations to support accurate financial reporting.

Perform daily production and other data entry tasks, ensuring data is complete, accurate, and up to date.

Prepare and draft letters, certificates, and other business documents as required.

Provide general administrative support and assist colleagues whenever necessary to ensure smooth operations.

Essential Skills

23 years of experience in operations administration or a closely related administrative operations role.

Strong customer service skills with the ability to handle phone and email inquiries professionally.

Proficiency in Microsoft Office, including Excel, Word, and Outlook.

Experience using Excel functions such as VLOOKUP and pivot tables.

Data entry skills with a strong focus on accuracy and speed.

Knowledge of logistics paperwork and related documentation processes.

Experience with administrative support in areas such as human resources, operations, and finance.

Ability to support basic accounting functions, including AP/AR processing and reconciliations.

Comfort working with data analysis and data management software.

Ability to work in a call center or high-volume communication environment when needed.

Strong organizational and administrative skills.

Excellent written and…