Retail Sales Technician
Job Description & How to Apply Below
RED Mountain Resort is hiring a Retail Sales Technician for the 2026/27 winter season! The Retail Technician is responsible for handling all retail sales at Piste Off with a mandate to provide exemplary customer service.
MAJOR RESPONSBILITIES- POS Sales Processing/Paper Handling
- Process all sales transactions in a friendly and efficient manner
- File forms, vouchers and documents in appropriate locations
- Accurate and efficient cash handling, balance end of day cash-outs
- Customer Service
- Provide customers with excellent service and a memorable shopping experience
- Possess good product knowledge – know what you are selling
- Keep the shop environment upbeat and comfortable
- Answer phones & reply to work emails
- Be able to answer questions about Red Mountain Resort services and on-mountain activities
- Inventory & Merchandising
- Ensure environment is always clean, tidy, attractive, and inviting
- Receive merchandise, reconcile with packing slip & tag stock
- Note inventory levels; inform supervisor re: low stock items
- Be aware of backroom stock availability
- Re-stock shelves and racks as required
- Be alert and help to prevent any loss of merchandise
SKILLS AND ABILITIES
Education
- Post secondary education an asset
- Good retail product knowledge
- Knowledge of Red Mountain Resort, Rossland and their history
- Cash handling experience required
- Retail shop experience required
- Experience with POS software
- Proficiency with Excel & Word
- Able to troubleshoot computer problems
- Ability to lift at least 50 lbs.
- Ability to work on your feet for long period of time
- Ability to carry stock up several flights of stairs
- Respects and supports company policies and procedures
- Willingness to help fellow employees & be part of the team
- Conforms to Red Sports employee code of conduct/appearance requirements
- Exceptional interpersonal skills
- Good team player
- Customer service-oriented
- Accuracy and efficiency in transaction processing and cash handling
- Able to maintain friendly, professional attitude in a high-Pressure environment.
The wage for this position is $18.25/hour.
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