On-Call Customer Service Agent at Pacific Coastal Airlines

Join Pacific Coastal Airlines as a permanent part-time on-call Customer Service Agent in Trail. This role emphasizes safety and customer service, ensuring a smooth travel experience for passengers.

In this position, you will handle critical tasks, including passenger check-in, baggage management, and resolving service disruption issues. We are looking for someone who thrives under pressure and communicates effectively, demonstrating a commitment to providing top-notch service.

Key Responsibilities:

• Check-in passengers and verify travel documents

• Manage baggage check and excess charges

• Handle reservations through booking and cancellations

• Address service disruptions and find alternatives

• Process cargo shipments efficiently

Requirements:

• Experience in a customer-facing role

• Valid driver's license required

• Strong multitasking and problem-solving skills

• Comfortable working in varying outdoor conditions

• Ability to lift up to 70 pounds

Bring your dedication to customer service and safety to support our passengers at Pacific Coastal Airlines in Trail.
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