Patient Registration Clerk

Position Summary

At Kootenay Boundary Regional Hospital, every patient interaction matters. We’re currently seeking a Casual Patient Registration Clerk to join our team in Trail, BC
. If you’re organized, customer service-oriented, and passionate about supporting your community, this could be the perfect opportunity for you.

Hours of work are rotating days/nights; 07:00 to 15:00, 08:00 to 16:00, 08:30 to 16:30, 07:30 to 19:30, 19:30 to 07:30

Days off:
Rotating

Join our team as a casual employee, where you’ll enjoy variety, gain valuable experience, and have the chance to grow your career. Work hours range from 0 to 37.5 per week, with shifts available on short notice or pre-scheduled to cover leaves. Many of our team members start in casual roles and transition into permanent positions. Plus, we offer competitive wages, shift premiums, employer-paid training, and an Employee & Family Assistance Program to support you every step of the way.

This position interviews patients, relatives and/or friends to obtain information required to complete the Patient Registration documentation and performs other related clerical duties. Identifies available bed booking options as requested. Provides information and directions to visitors and handles telephone inquiries such as patient room numbers and visiting hours. Responds to alarm panels by making announcements and/or telephone calls in accordance with the established procedures.

• Grade 12 plus 2 years’ recent, related experience or an equivalent combination of education, training and experience.
• Ability to type 45 wpm
• Knowledge of medical terminology.