Chief Technology & Innovation Officer - Front Credit Union; Traverse , MI

Published:
July 28, 2026

Type:
Full Time

• Education
  • Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, Information Systems, Business Administration, or a related field required
  • Master’s degree in a related discipline preferred
  • Equivalent combinations of advanced education and directly relevant executive experience may be considered
• Experience
  • 10–15 years of progressively responsible experience in technology, cybersecurity, innovation, digital transformation, data, or related functions
  • Minimum of seven years in a senior or executive leadership role
  • Demonstrated success leading enterprise technology strategy, cybersecurity, organizational transformation, and complex strategic initiatives
  • Experience developing and managing operating and capital budgets, vendor portfolios, and major technology investments
  • Experience advising executive leadership and Boards on technology strategy, cybersecurity, risk, innovation, and organizational performance
  • Financial services, credit union, banking, or another highly regulated industry experience strongly preferred
  • Experience leading artificial intelligence, automation, digital modernization, data governance, or enterprise analytics initiatives preferred
• Knowledge & Leadership Capabilities
  • Enterprise technology strategy and architecture
  • Cybersecurity, information security, technology risk, business continuity, and disaster recovery
  • Artificial intelligence, automation, innovation, and emerging technology governance
  • Data strategy, governance, analytics, and data-driven decision-making
  • Enterprise transformation, process improvement, and change leadership
  • Strategic planning, financial stewardship, and investment prioritization
  • Vendor management, contract oversight, and third-party risk
  • Regulatory compliance and technology governance within a financial institution
  • Executive communication, Board engagement, and complex decision support
  • Talent development, succession planning, and high-performing team leadership
  • Ability to connect technical strategy with organizational goals, member value, and business outcomes
  • Ability to lead through influence, collaboration, sound judgment, and organizational trust

Success in this role is demonstrated when:

• Technology strategy is clearly aligned with organizational priorities and long-term growth
• Enterprise systems and infrastructure are secure, reliable, resilient, and scalable
• Cybersecurity, business continuity, disaster recovery, and technology risk programs remain strong, current, and examination-ready
• Strategic technology and transformation initiatives are delivered with measurable business impact
• Automation and process improvement reduce manual effort, increase capacity, and strengthen operational efficiency
• Data is accurate, governed, accessible, and increasingly used to support decision-making
• Artificial intelligence and emerging technologies are adopted responsibly and deliver practical organizational value
• Employee technology experiences are dependable, effective, and supportive of strong member service
• Technology investments demonstrate sound financial stewardship and measurable return
• Vendor relationships are well-governed and consistently meet performance, security, compliance, and service expectations
• Technology and Innovation team members are engaged, capable, accountable, and prepared for future leadership needs
• Executive leaders and the Board receive clear, timely, and actionable information regarding technology strategy, performance, risk, and opportunity

About 4

Front Credit Union At 4

Front Credit Union, we are committed to helping our members, team members, and communities thrive. We combine the cooperative philosophy of people helping people with forward-thinking…