Office Manager

Office Manager – Groundworks, Traverse City, MI

Foundation Systems of Michigan, a Groundworks Company, seeks a talented Office Manager to join our team in Traverse City, MI.

• Act as the customer advocate, ensuring each branch department is fully engaged and connected with our customers.
• Support branch operations with job costing, scheduling, permitting and administrative tasks.
• Collaborate with Accounting and Human Resources to manage onboarding, pay, timekeeping and other employee administrative tasks.
• Manage the Office Administrative staff and oversee day‑to‑day office functions.
• Report, track, and monitor progress and improvements routinely to Operational Leaders regarding overall branch needs and health.
• Maintain customer service through issue resolution.
• Regularly report to work on time each working day.
• Perform additional duties as assigned.

• Technical degree preferred but not required.
• 2–4 years of management experience with direct customer service background.
• Construction or home services experience is a plus.

• Full‑time, onsite at 3805 Elmers Industrial, Traverse City, MI 49685.
• Ability to sit for extended periods, use fine motor skills for typing and document handling, good vision for reading, and clear communication for in‑person and phone interactions.
• Minimal physical exertion beyond basic mobility around the office environment, or travel to different locations by car or through airports and flights.