Merchandising Supervisor - Floral - Michigan

Merchandising Supervisor

Company: Falcon Farms Inc.

Direct Report to: District/Operations Manager

Job Summary: Falcon Farms is a leading fresh‑cut flower distributor. The role involves managing 5–9 merchandisers within a specific territory, training, developing, and evaluating drivers to maintain our "Picture of Success" across all serviced retail locations. The Regional Merchandising Supervisor spends approximately 80% of their time in the field, monitoring performance and engaging with customers’ teams.

Responsibilities and Expectations:

• Supervise an assigned geographic region at Falcon Farms customers' points of sale.
• Evaluate merchandiser performance, assign resources, and cover absences.
• Audit store displays and maintain strong relationships with floral buyers.
• Prioritize daily routine based on business needs and short‑term requirements.
• Provide business‑related data to merchandisers to improve execution.
• Analyze region and store‑specific data to propose actions that improve profitability.
• Manage route operational/sales activity, including ordering, merchandising, promotional activity, holiday planning, and meeting customer expectations.
• Ensure proper upkeep and personal presentation of the merchandising team.
• Train and provide feedback to merchandisers on an ongoing basis.
• Liaise with Falcon Farms' HR team to ensure staffing needs and compliance are met.
• Engage with customers' store management teams to strengthen Falcon Farms' representation.
• Cover merchandising routes as needed.

Required Skills:

• Bilingual (English – Spanish) (Desirable).
• Regularly lift up to 20 lbs. and stand throughout the shift.
• Consistently work an assigned schedule.
• Drive to stores, check product, and audit work done by merchandisers.
• Read and follow merchandising schematics.
• Good communication skills.
• Self‑disciplined, goal and detail oriented.
• Strong people skills.
• Flexible schedule – able to work variable schedules especially during floral holidays.
• Strong self‑management skills; complete daily procedures and responsibilities without direct supervision.
• Ability to lead holiday merchandise teams during peak seasons with set‑up and tear‑down processes.

Qualifications:

• Valid Driver License.
• High School Diploma, GED, or equivalent work experience.

Potential Career Path:

• District/Operations Manager.

Salary: $45,000 - $50,000 per year.

Mid‑Senior level

Full‑time

Sales and Business Development

Primary and Secondary Education