Orthodontic Receptionist

Benefits:

• Paid holidays
• Paid sick
• Paid vacation
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Dr. John Lupini at True Orthodontics, PC. (formerly known as Drs. Hunter and Lupini, PC.) is seeking a Front Desk Receptionist to deliver excellent service to our patients. You must be amazing, upbeat, friendly, outgoing, and a real people person. This job is centered on people skills and going above and beyond for our patients and practice. This job is high volume multi‑tasking, so it is important that any candidate be able to maintain a bright smile, a friendly greeting, and a polished look no matter how busy the days get while maintaining critical system accuracy.

We are a well‑established and stable orthodontic practice established in 1954. We are truly patient‑centered, focus on maintaining the highest‑quality orthodontic results, and put our patients first before ourselves! We want a candidate who shares this vision and desires a long‑term position with our truly amazing team at True Orthodontics, PC.

Orthodontic knowledge is absolutely preferred but not required. This position is primarily administrative. However, you must be willing to cross‑train in all areas of the practice as needed, including not being afraid to learn sterilization, X‑rays, scanning, and orthodontic treatment. This is an M_F Position and offers no remote work.

• We are an well-established practice since 1954 that is growing. We are a casual work environment with 2 offices within 5 minutes of each other. We are the only Downriver open full‑time, so your income is not limited by a part‑time Doctor. We have a sick, vacation and holiday pay benefit. We have a full benefit package. Employees and immediate family get orthodontic treatment free after 1 year of employment.

• Multi‑line telephone and customer service experience
• Fluent computer skills
• Electronic and paper filing
• Adapt well to change and new technology
• Patient flow and scheduling
• Text SMS messaging, email
• Scanning and cloud storage
• Posting patient payments
• Patient follow up
• Excellent note‑taking
• Strong multi‑tasker
• Social media management

• Orthodontic or Dental Reception 1 yr minimum, 2-5 years (Preferred)
• Strong Computer skills: 2 years (Preferred)
• Customer Service or Hospitality: 3 years (Preferred)
• Carestream/Orthotrac Experience a major plus
• Bilingual is a plus
• Live Chat and social media management experience preferred

Pay rate based on experience.

Please post your resume and desired pay rate with your multiple interview availability the week of your application (Days and hours).

Day shift Monday to Friday, 8‑10 hour shift.

Education:

High school or equivalent (required)

Work Location:

Multiple locations in Wyandotte MI & Trenton MI

Work Remotely: No