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Healthcare Call Center Associate – Customer Support

Job in Trenton, Mercer County, New Jersey, 08628, USA
Listing for: Highmark Health
Full Time position
Listed on 2026-10-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below

United Concordia Dental is seeking an Associate Customer Service Representative for a call-center environment in New Jersey. You will handle inquiries from members, groups, providers, and brokers by phone and email, troubleshooting and resolving issues promptly while maintaining service quality.

The role requires a high school diploma or GED and at least 6 months in customer service, with preference for healthcare call-center experience. The shift is Monday–Friday, 11:30 AM–8:00 PM EST.

The Healthcare Call Center Associate – Customer Support position in the Management & Operations, Sales field is open for applications.

Learn more about the Healthcare Call Center Associate – Customer Support role in the description above.

We appreciate your interest in this position.

Join Highmark Health and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

Position Requirements
10+ Years work experience
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