Head of Information Security

Help at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity  team supports 66,000 clients monthly with the help of 50,000 compassionate caregivers across 12 states. We’re looking for people who care about others, who are willing to listen, lean in and make impactful change. Each role at Help at Home can have a positive impact in supporting our caregivers and clients.

If you are someone who leads with passion and integrity and are looking to join a rapidly growing, industry leading team, Help at Home may be a good fit for you.

The Head of Information Security is responsible for leading and advancing Help at Home’s enterprise-wide information security program. This hands‑on leadership role oversees security operations, cybersecurity strategy execution, risk management, and regulatory compliance initiatives to protect company systems, data, and business operations. The Head of Information Security partners closely with Information Technology, Finance, Legal, Compliance, Privacy, Procurement, Internal Audit, and senior business leaders to strengthen security controls, enhance organizational resilience, and foster a culture of security awareness.

This position serves as a trusted advisor to executive leadership, providing strategic guidance on emerging threats, risk mitigation, and the continued maturity of the organization’s cybersecurity program.

• Comprehensive medical, dental, and vision coverage
• 401(k) retirement plan
• Paid time off and holidays
• Employee assistance programs and wellness initiatives
• Flexible options to support a balanced life

• Program Leadership
• Own execution of the enterprise security strategy and roadmap, translating strategic direction into operating plans, priorities, and measurable outcomes.
• Lead and operate the day-to-day security program, including governance, risk management, security operations, and program metrics.
• Establish and maintain meaningful security metrics, key risk indicators, and reporting to support decision-making and transparency.
• Monitor emerging threats, legislation, and industry developments; assess risk exposure and drive timely mitigation.
• Security Operations and Team Leadership
• Own day-to-day security operations, including monitoring and detection, vulnerability management, security engineering, and incident response.
• Lead, hire, and develop the security team, including resource planning, coaching, and prioritization of work against business‑critical objectives.
• Manage relationships with MSSPs, tooling partners, and other third‑party security providers and ensure vendor performance meets expectations.
• Oversee identity and access management, cloud security, application security, and data protection programs.
• Ensure security participation in the software development lifecycle and embed security requirements into products, platforms, and vendor relationships.
• Policy and AI Governance
• Maintain and update security policies, standards, and procedures, including policies governing the responsible use of AI.
• Participate in enterprise AI governance, partnering with IT, Legal, Compliance, and business leaders to assess AI use cases, define acceptable use, and manage data, model, and third‑party AI risk.
• SOX, Audit, and Compliance
• Partner with Finance, IT, and Internal Audit to remediate material weaknesses and strengthen IT general controls, including access management and change management.
• Own the security‑related control environment and evidence and support internal and external audit, certification, and customer assurance activities.
• Ensure alignment with applicable regulatory requirements,…