Associate IT Director

Full Time, 5-day work week

• HSA, HRA & FSA Accounts
• 401k w/ a Generous Employer Match!
• Medical Discounts
• Life Insurance
• Tuition Reimbursement
• PTO Time
• Holidays Off with Pay
• Student Loan Forgiveness
• Mileage Reimbursement
• NJ Family & Medical Leave
• Flexible Schedule & Hours
• Supportive Work Culture
• Paid Training!

Location:

Trenton, NJ

Pay: $80k-$100k annually

Hours:

35 hr work week, Exempt

Schedule:

Full Time, 5-day work week

Position:
Associate IT Director, Trenton, NJ - Travel throughout Northern, Central & Southern, NJ

• Benefits:
• Medical, Vision & Dental Insurances
• HSA, HRA & FSA Accounts
• 401k w/ a Generous Employer Match!
• Medical Discounts
• AD&D & LTD Plans Paid 100%
• Life Insurance
• Tuition Reimbursement
• PTO Time
• Holidays Off with Pay
• Student Loan Forgiveness
• Mileage Reimbursement NJ Family & Medical Leave
• Flexible Schedule & Hours
• Career Development
• Supportive Work Culture
• Paid Training!

Bachelor’s degree in information technology, Computer Science, Information Systems, Cybersecurity, or a related field preferred; an equivalent combination of education, certifications, and relevant professional experience may be considered.

• Minimum five (5) years of progressive IT experience, with increasing responsibility in IT operations or service delivery
• Experience leading or managing a Help Desk, service desk, or IT support function
• Demonstrated experience administering Microsoft 365 environments
• Strong experience with Microsoft Entra  identity/access management
• Okta experience, strongly preferred
• Strong understanding of MFA, Conditional Access, endpoint security, and least-privilege access
• Experience with Intune and endpoint management
• Understanding of modern security frameworks and practices, including Zero Trust, NIST, CIS, SOC 2, or ISO 27001
• Experience operating in hybrid environments involving cloud and on-premises Active Directory
• Proven ability to manage vendors and technology partners
• Strong troubleshooting, problem-solving, and escalation-management skills
• Strong communication skills with the ability to work effectively with technical teams, end users, and executive leadership
• Experience supporting a multi-site organization

• Relevant industry certifications preferred, such as CompTIA A+, CompTIA Security+, or Microsoft certifications including MS-900, MD-102, SC-200, or SC-300. Candidates are not expected to hold all certifications; demonstrated interest in professional development and a willingness to pursue relevant certifications and formal training are valued.
• Okta Administrator or Professional certification
• Experience with Power Shell, Microsoft Graph API, or other automation tools
• Familiarity with SIEM/SOAR platforms such as Microsoft Sentinel
• Experience with ITSM frameworks and ITIL practices
• Exposure to compliance audits, including SOC 2 or ISO 27001
• Experience implementing or improving IT service management platforms

Other Requirements:
Valid New Jersey State driver’s license and reliable transportation. This position requires frequent travel throughout the organization’s service area, which includes locations across the entire State of New Jersey.

Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.

The Associate IT Director performs a wide range of duties, including, but not limited to the

• Lead and oversee the Help Desk and day-to-day IT service delivery, ensuring timely, professional, and effective support for end users
• Manage and mentor Help Desk and IT support personnel, including workload distribution, performance, training, and professional development
• Serve as the primary escalation point for complex…