Help Desk
Job in
Trenton, Mercer County, New Jersey, 08628, USA
Listing for:
STI
Full Time
position
Listed on 2026-11-14
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
- Maintain a thorough working knowledge of the day-to-day operating environment, available tools, and applications.
- Maintain a working knowledge of Help Desk and IT Operations procedures.
- Log all incoming problems and requests and actions taken to resolve them.
- Provide first response help desk support to all customers and users.
- Provide assistance in the areas of site support, and project specific assignments. Attempt to troubleshoot and resolve problems and satisfy requests.
- Provide support for AOC business applications.
- Provide follow-up status to end-users in accordance with specified support policies and procedures.
- Ensure closed problems are adequately documented.
Consider building your career as a Help Desk at STI.
The advertised compensation is 40.000 - 65.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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