Bosch, Thermador & Gaggenau Home Appliance Service Technician

Join to apply for the Bosch, Thermador & Gaggenau Home Appliance Service Technician role at BSH Home Appliances Corporation - North America

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Join to apply for the Bosch, Thermador & Gaggenau Home Appliance Service Technician role at BSH Home Appliances Corporation - North America

First

BSH Home Appliances Corporation – Top Employer US 2024

Tomorrow is our home.

At BSH, People Matter. Bring your unique skills, capabilities, and experiences to our dynamic teams where your contributions will drive our innovation culture. We strive to be a workplace that values people and supports opportunities for continuous professional and personal growth. As a leading manufacturer of home appliance brands Bosch, Gaggenau, and Thermador, we prioritize having a consumer centric mindset and creating positive experiences for the consumer throughout all interactions with our products and services.

Join us now and give your career a home.

You Belong Here.

Bosch, Thermador & Gaggenau Home Appliance Service Technician

Central New Jersey/ Full-time

Ready to get hands-on, solve problems, and make our customers lives easier?

Join our growing team as a Home Appliance Service Technician!

We’re looking for skilled, customer focused technicians that are motivated to diagnose and repair BSH appliances in the field. If you love fixing things, working independently and delivering great service, this role is for you!

Pay range:

$28.67 - $38.22

Incentive Plan:

Service Tech Incentive

Incentive Target %:

SHIFT:

First

BSH Home Appliances Corporation – Top Employer US 2024

Tomorrow is our home.

At BSH, People Matter. Bring your unique skills, capabilities, and experiences to our dynamic teams where your contributions will drive our innovation culture. We strive to be a workplace that values people and supports opportunities for continuous professional and personal growth. As a leading manufacturer of home appliance brands Bosch, Gaggenau, and Thermador, we prioritize having a consumer centric mindset and creating positive experiences for the consumer throughout all interactions with our products and services.

Join us now and give your career a home. You Belong Here.

Bosch, Thermador & Gaggenau Home Appliance Service Technician

Central New Jersey/ Full-time

Ready to get hands-on, solve problems, and make our customers lives easier?

Join our growing team as a Home Appliance Service Technician!

We’re looking for skilled, customer focused technicians that are motivated to diagnose and repair BSH appliances in the field. If you love fixing things, working independently and delivering great service, this role is for you!

Competitive Pay + Benefits + Company Vehicle + Tools Provided

Your Responsibilities

• Travel to customers’ homes to diagnose and repair major gas and electric appliances (ovens, cooktops, refrigerators, etc.) to ensure the effective repair and first-time resolution of all in-home customer repairs within an agreed region.
• Troubleshoot and diagnose mechanical and electrical issues and rectify as required.
• Communicate clearly with customers and provide a positive service experience.
• Advise our customers on the correct operation of their products to enable them to utilize the appliances correctly.
• Offer helpful customer solutions by soft-selling products, such as accessories, service plans, maintenance plans, etc. Training will be provided.
• Maintain an up-to-date van stock of parts, in accordance with current van stock lists and to ensure parts are safeguarded from damage.
• Utilize B-apps (B-tooling, B-fixing, and B-informing) for paperwork and documentation.
• Ensure every job is completed with care, professionalism, and safety in mind.

• High School Diploma or GED Equivalent with 3-5 years’ experience with appliance repair, or transferrable skills from electrical, HVAC, or mechanical trades.
• Organized with the ability to complete multiple service calls in a timely manner daily while providing high levels of customer service.
• Provide updates and progress to manager on service requests.
• Proficient…