Commercial Parts Pro Store
Listed on 2026-01-12
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Business
Operations Manager
Job Description
Professional level sales position capable of supporting advanced functions on the commercial side of the business. The position is responsible for profitable growth of the commercial business via customer retention and growth. Partners with GM to manage team members. Requires expert knowledge of automotive systems and parts, sourcing from multiple channels including special order, FDO, second source, etc. Directs drivers to ensure timely and accurate delivery.
Full‑time.
- Maintain commercial customer relationships
- Provide GAS2 selling experience to commercial customers
- Achieve personal/store sales goals and service objectives
- Provide day‑to‑day supervisory support for team members
- Collaborate with GM on coaching and development needs for team members
- Dispatch drivers ensuring delivery standards are achieved
- Maintain commercial stocking programs
- Build and maintain a network of second‑source suppliers
- Maintain core bank and commercial returns
- Maintain commercial credit accounts
- Partner with GM to ensure proper driver coverage
- Friendly communication
- Ability to locate and stock parts
- Safety knowledge and skills
- Operating inventory systems and store equipment
- Parts and automotive system knowledge skills
- Operating POS and parts lookup systems
- ASE P2 certified or ASE ready equivalent
- Advanced solution, project and product quality recommendation ability
- Ability to source from numerous places including special order, FDO, second source, etc.
- Advanced selling skills for commercial customers
- Ability to multi‑task and remain organized
Job Skills
- Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronics, exhaust, etc.)
- Speak and write English (Spanish a plus); effective communication and relationship building
- Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
- Understand and execute instructions furnished in written, oral, or diagram form
- Successfully complete the Parts Knowledge Assessment
- Use basic math accurately (add, subtract, multiply, divide in all units of measure)
- Use Microsoft software effectively (Word, Excel required)
- Strong organizational skills
- Understand commercial profitability concepts, competition, market opportunities, and customer prioritization
- Ability to work assorted days, evenings, and weekends as needed
- Minimum 3 years of prior automotive parts experience preferred
- Proven sales ability with past experience in fulfillment of customer transactions
- Formal or informal experience leading teams, supervising daily tasks, and working together to achieve goals
High school diploma or general education degree (GED)
Certificates & LicensesASE Certification Preferred, but not required
Physical DemandsPredominantly walking or standing, speaking and hearing, using hands and fingers, reaching, climbing, balancing, stooping, kneeling, crouching, crawling. Frequently lift/move up to 50 pounds, occasionally up to 100 pounds. Vision: close, distance, color, depth perception, focus adjustment.
Work EnvironmentUsually inside; occasionally outside exposed to weather. Exposure to moving mechanical parts; high precarious places; chemicals; electrical shock; explosives; vibration. Noise level usually moderate.
Compensation16.45 USD per hour – 18.10 USD per hour
Equal Opportunity EmployerWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
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