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Customer Service Rep Bilingual HelpDesk/Support Customer Success Mgr./ CSM

B2B Customer Support Specialist — SAP & Orders

Job in 34100, Trieste, Friuli-Venezia Giulia, Italy
Listing for: Fedrigoni Group
Full Time position
Listed on 2026-01-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading materials company based in Trieste is seeking a Customer Support Specialist (maternity cover) to join their Customer Care team. The role involves handling sales orders, ensuring high levels of customer service for clients in Eastern Europe and the Balkans, and supporting Sales Agents. The ideal candidate is experienced in customer service, has analytical skills, and is fluent in Italian, Serbo-Croatian, and English.

Proficiency in SAP and Excel is essential, with a strong commitment to customer satisfaction.
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