Slovenian Business Consultant Sofia, Bulgaria

We are actively recruiting talented Slovenian speakers to contribute to an exciting project. Do you want to work in an environment where your contribution could be everlasting? The work environment is dynamic, highly international and your clients are coming from across the globe for your expertise. Do you wish to take the next step and grow in your career?
Requirements

Knowledge of fluent Slovenian + English (B1/B2)
Writing Speed: 20 words per minute
Starting date:
March & April
Initial

Contract:

6/12 months (renewable)
40 Hours per week (=8 hours per day) on a rotational shift pattern

Salary and

Schedule:

1872 euros per month from Monday to Friday 9:00 a.m. – 11:00 p.m. and Saturday and Sunday 10:00 a.m. – 19:00 p.m.

Benefits

Monthly transportation/internet allowance of 25 euros paid in addition to the base salary
Additional payment for night hours work (if applicable) as per approved company program
Bonus for important life events (marriage, birth or adoption of a child, university graduation) for the amount of 250 euros
Medical plan: health and dental care
Life insurance
Multisport Card (co‑financed by the employer)
Discounts on various goods and services

Relocation Package

Reimbursement of travel expenses up to 250 euros after 6 months from your start date in the company, provided no pre-notice (travel documents need to be presented e-ticket and invoice)
Hotel booking stay from the date the employee confirms his/her arrival date

Responsibilities

To respond and record consumer enquiries/questions raised through free phone lines for customers.
To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database.
To ensure client complaints are dealt with and logged in line with the company’s complaints escalation policy.
To ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately.
To troubleshoot through the use of open questions, support documents and system training.
To be able to offer recommendations to common problems or frequently asked questions.

👉 We’re looking for exceptional talent—if that sounds like you, don’t miss this opportunity to apply.
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