Intake Specialist​/Receptionist Crossroads Turning Points

Are you looking to find personal and professional fulfillment? At Crossroads Turning Points (CTP), our employees can make a difference every day by helping people facing substance use and mental health challenges build healthy lifestyles that support long‑term recovery. Our dedicated team provides personalized care to create an environment that supports healing for everyone who walks through our doors.

This position provides clerical support to the assigned location.

All positions require pre‑employment drug screening, TB test, and background checks.

Composes and types routine correspondence, including admission/discharge summaries. Copies correspondence as needed. Prepares outpatient and DUI patient files.

Answers, screens, directs phone calls to staff, takes messages, and schedules appointments.

Welcomes visitors and guides them to the correct person. Collects patient fees and prepares tally sheets.

Provide relevant information on current and former patients to counselors, the court, probation, and parole personnel.

Maintains the DUI/Outpatient Library and assigns videos to counselors upon request.

Sorts and routes incoming and interoffice mail. Prepares outgoing mail.

Maintains petty cash while on duty.

Assist with intakes for treatment services.

None

Requires a minimum of a High School Diploma or GED.

Previous experience working in an office setting.

Computer literate, able to type 40 words per minute. Solid customer service skills.

Must maintain a professional appearance. Must have a valid driver’s license and insurance.

CPR and first‑aid certification (initial training and renewals paid for by CTP).

The maximum expected weight for lifting and bending should not exceed 25 lbs. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Office setting with standard office equipment, including computers, copiers, calculators, and fax machines.

We offer a competitive salary and an excellent package of benefits:

• Medical.
• Two (2) Paid Administrative Holidays.
• Retirement 401K with employer match up to 5%.
• Many other benefits (free and optional).

Apply today ssroadstp.org under the employment tab.

Join a leader in the behavioral health field with over 45 years of experience!

February 14, 2026 or open until filled

$18.72 per hour

EQUAL OPPORTUNITY EMPLOYER

Disclaimer:
The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee, time to time; the scope of the job may change as necessitated by business demands. Click “View Application” below for more detail on this specific job.