Outpatient Scheduler Mt. San Rafeal Hospital

Overview

Responsible for secretarial and clerical duties including efficient scheduling of outpatients, along with assisting with authorizations with insurance, referrals, and procedures to maintain quality and efficient patient flow. Greets patients in a professional manner, sets appointments for all aspects of department, gives patient proper prep instructions for procedure. Enters all necessary information in computer system and inform of patient arrival. Places calls to the appropriate party to ensure authorizations are completed in a timely matter.

Participates in continuous quality improvement process. Answers phones in a polite and professional manner including all other duties as assigned.

• Greet patients professionally and manage patient flow in the department.
• Schedule appointments for all aspects of the department and provide prep instructions for procedures.
• Enter necessary information in the computer system and inform patients of arrival.
• Contact appropriate parties to ensure authorizations are completed in a timely manner.
• Assist with insurance authorizations, referrals, and procedures to maintain quality and efficient patient flow.
• Answer phones in a polite and professional manner and participate in continuous quality improvement processes.
• Perform additional duties as assigned.

• MINIMUM QUALIFICATIONS:
  
  Must have excellent customer service skills.
• Ability to accept responsibility, work independently, prioritize, and accurately perform responsibilities.
• Ability to demonstrate initiative to learn and develop in communication and interpersonal relationship skills.

• High School Diploma/ GED

• Continuous movement throughout the hospital
• Intermittent bending, kneeling, and squatting
• Ability to lift up to 30% of your body weight
• Ability to read and understand English
• Ability to communicate verbally and in writing
• Ability to interact with patients, families and staff in a professional manner in stressful situations
• Ability to maintain matters of a confidential nature
• Ability to remain calm in crisis situations

• REQUISITION: #
• DEPARTMENT: RHC (905)
• WORK SCHEDULE:
  
  PRN
• START DATE:
  
  ASAP
• HOURLY WAGE: $18.06 + 12% ($2.17) = $20.23
• Posting date:
  Thursday, August 7, 2024 at 11:00 a.m.
• Open:
  Until filled (To ensure consideration, please submit application by Wednesday, August 14, 2024 at 11:00 a.m.)