Receptionist, Administrative​/Clerical

Company Overview

Our Company – At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We foster a high‑performing, connected culture where everyone feels like they belong.

Helping others is what we do best. As a seasonal Client Service Professional / Receptionist, you’ll focus on wow clients now and in the future. You will answer phones, greet clients warmly, match clients with the best tax professional, schedule appointments, ensure all client needs are met, maintain office cleanliness, and perform other duties as assigned.

• Answer phones and greet clients in a personalized, friendly, inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help ensure all client needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• Experience working in a fast‑paced environment
• Previous experience in a customer service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficient with the ability to use Microsoft Office

At H&R Block, we invest in people by committing to their total well‑being. Our benefits help associates plan for health, wellbeing and financial wellness.

• Employee Assistance Program with Health Advocate
• Well‑being program, Better You, to build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Medical coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

We remain committed to building a Connected Culture where trust, care and connections are how we work together. You will be immersed in an exceptional work environment, surrounded by colleagues dedicated to growth and support.

Kettering, OH – $45,000 – $55,000