Salon Manager

Purpose

The manager's primary role is to ensure the salon's profitability, ensure guest satisfaction by using the 360 Service Experience and generate an enthusiastic and professional environment where employees are continuously inspired through effective leadership, to do their best and to be successful. The manager must be a constant role model for all employees and have the ability to inspire, respect and creativity understand the Supercuts Operating Principles and Brand Promise, and effectively execute these principles at all times.

• Interviewing and hiring staff
• Evaluate employee performance through effective 1:1's
• Set goals for individuals and the salon
• Document important conversations, incidents and goals
• Approve time off (If short staffed, please communicate with your Area Manager)
• Conduct salon meetings
• Work with Technical Trainer on salon specific opportunities
• Take inventory and place orders
• Create and develop a talent bench within your salon as an assist for career advancement within your area.

• Strong 360 Service Experience and technical skills
• Effective ability to coach, lead and inspire others
• Business management skills such as but not limited to: goal setting, scheduling, cash handling, reporting, etc.)
• Lead by example
• Outstanding communication skills and email etiquette
• Effective time management and organization skills
• Professional appearance and presence
• Flexible availability
• Current Cosmetology license or Barber's license and manager's license if applicable per state cosmetology laws