Demand Planner - THG Labs

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.

From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.

With us, you’ll go further, faster. What are you waiting for?

THG acquired Acheson & Acheson in 2018 to bring full service, product development & manufacturing in-house to supply innovative branded and THG Beauty Brand products to the industry. In 2022 Acheson & Acheson became THG Labs. Capabilities include:

• In-house market knowledge & trends
• End-to-end service from idea generation through to manufacturing and launch
• Technical, commercial and production expertise

The Demand Team is a core part of the Commercial Team at THG Labs and is responsible for all forecasting activities associated with customers and products. Creating, and maintaining forecast models for the S&OP process incorporating business intelligence and forecast information gathered from sales, marketing, finance, customers, and other sources.

Reporting to Demand Planning Manager, the Demand Planner is responsible for managing the forecasting and demand planning for a portfolio of customers. Specific role requirements

• Develop demand forecasts at multiple levels of aggregation for multiple time horizons as part of a demand planning function.
• Lead the planning process with the customers to understand demand forecast drivers.
• Review historical sales trends, research demand drivers, prepare forecast data, develop statistical forecast models, and evaluate forecast results.
• Prepare the Demand Dashboard, including Revenue and KPI performance for the monthly S&OP Process
• Provide insight to support the product lifecycle for new products, and product phase-outs.
• Use and maintain the Demand Planning software, enter and modify data and ensure the correctness of product hierarchy, monitor trends in forecast error
• Prepare and maintain relevant reports pertaining to demand planning process
• Interact with our sales and product teams and to obtain and ensure that current and accurate information is used for demand forecasts.
• Communicating effectively and positively with all teams, colleagues and managers.
• Take reasonable care for the health and safety for yourself and other persons who may be affected by your work
• To cooperate with regards to all company health & safety measures, following H&S training when using equipment
• Report to a person in authority any work situation which may represent a serious or imminent danger to health & safety or any shortcomings in the protection arrangements to health & safety. In respect of any hazards remember ‘see it, report it’
• Helping to promote a positive working atmosphere within the company.
• Any other duties that may be required from time to time.

• Experience in Demand Planning, Forecasting, Supply Chain or a similar analytical role.
• Strong numerical and analytical skills with the ability to interpret data and identify trends.
• Advanced Microsoft Excel skills.
• High attention to detail and data accuracy.
• Experience using forecasting, planning or ERP systems.
• Strong organisational and prioritisation skills.
• Excellent communication and stakeholder management abilities.
• Logical and proactive problem-solver.
• Ability to work collaboratively across multiple functions.
• Interest in leveraging AI and technology to drive process improvements.
• Exper…