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End-to-End Customer Case Manager
Job in
Trowbridge, Wiltshire, BA14, England, UK
Listed on 2026-08-10
Listing for:
YTL UK
Full Time
position Listed on 2026-08-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
YTL UK is seeking a Customer Case Handler to own customer cases from start to finish, ensuring timely and effective resolution. You will act as the primary contact, investigate complaints, identify root causes, and implement corrective actions while maintaining accurate case histories.
You will communicate clearly with customers, manage expectations, and support vulnerable customers with empathy, adapting communication to individual needs throughout the process.
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