More jobs:
Customer Complaints & Service Improvement Specialist
Job in
Trowbridge, Wiltshire, BA14, England, UK
Listed on 2026-09-06
Listing for:
Shropshire Towns and Rural Housing
Full Time
position Listed on 2026-09-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Selwood Housing is seeking a Customer Complaints Specialist to ensure fair, objective handling of complaints and to drive service improvements. You’ll coordinate cases from triage to resolution, supporting investigations and ensuring customers are informed throughout.
The role covers Housing Ombudsman cases, disrepair claims and data-driven service improvements, within a values-led team. The successful candidate will promote a positive complaints culture, deliver fair outcomes and maintain
#J-18808-LjbffrNote that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×