Guest Experience Lead — Create Welcoming Moments
Listed on 2026-10-11
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Customer Service/HelpDesk
Retail Associate/ Customer Service, Customer Service Rep
KFC is seeking a Guest Experience Lead to be the friendly face that welcomes guests and ensures smooth service. You’ll assist with digital ordering, answer questions about the menu, and help guests use kiosks or the app with confidence.
You’ll spot issues, support the team, and help raise the bar for great service every day. The role emphasizes strong communication, fast thinking, and tech-savvy skills to deliver a seamless customer experience in a dynamic restaurant environment.
This position is for the Guest Experience Lead — Create Welcoming Moments role at KFC.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Guest Experience Lead — Create Welcoming Moments role in the description above.
We appreciate your interest in this position.
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