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Fleet Downtime Team Leader - Hybrid

Job in Trowbridge, Wiltshire, BA14, England, UK
Listing for: Novuna
Full Time position
Listed on 2026-10-17
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 54000 GBP Yearly GBP 42000.00 54000.00 YEAR
Job Description & How to Apply Below

Novuna Vehicle Solutions seeks a capable leader to manage the Downtime team, guiding circa 11 controllers who support customers through vehicle downtime and liaising with our garage network to ensure efficient repairs. You will coach and develop your team, handling escalations and driving a customer-first service approach.

You’ll lead improvements across processes, build strong internal and external relationships, and champion a collaborative, “one team” culture while minimising disruption for

The following opportunity is for a Fleet Downtime Team Leader - Hybrid & Bonus with Novuna.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Trowbridge, England, United Kingdom.

This opportunity is part of our work in Management & Operations.

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