Band 3 Care Support Worker

Job Introduction

Are you passionate about making a meaningful difference in people’s lives? HCRG Care Group is looking for a dedicated and compassionate Band 3 Care Support Worker to join our friendly and supportive team. In this rewarding role, you will provide designated, high‑quality care for children with complex medical needs within the community and in their own homes. This is a part-time role working 27 hours per week.

• Caring for children in their own homes, including waking night shifts where you will look after and respond to different health needs whilst parents get some sleep and rest.
• Being confident to look after children who have complex health needs and require medical technology such as ventilators, feeding tubes, and oxygen. You will receive full training in all aspects of a child’s care and will work with a trained colleague whilst you are learning these new skills.
• Keeping accurate records of the care you provide.
• Communicating effectively and professionally with children and families in our care.
• Working to and providing care in line with the child’s care plan.
• Recognising when a child’s health is deteriorating and following the advice and actions in the care plan.

Please see the job description attached for a full list of responsibilities.

• Understanding the impact of providing/receiving care in the home for children with complex medical needs and their families
• Ability to participate in training of new staff in a variety of settings
• Willingness to work towards “experienced to teach” part of Competency Framework
• Excellent oral and written communication skills
• Ability to relate to children
• Full UK driving licence and use of a car
• Willingness to travel across the whole of Wiltshire and Banes as required
• Flexible and reliable
• Adaptable and motivated
• Must maintain confidentiality
• Trustworthy
• Caring, patient and observant
• Ability to learn theoretical/practical skills

• NVQ 3 in health or social care or recognized nursery nurse qualification
• GCSE in Maths and English
• British Sign Language level 1
• Makaton
• Experience of relevant clinical procedures and technology dependence
• Minimum of 1yr experience working with children with complex health needs
• Minimum of 1yr working with children in other settings, e.g. nursery, respite service
• Recognise own strengths and weaknesses
• Recognise own needs for support and development

As a Care Support Worker, you’ll be part of our valued team based at Derby Court, Wiltshire. You will feel valued as a Care Support Worker within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• A salary of £24,486 - £26,155.50 Pro Rata with access to our group pension
• Free tea, coffee and milk at your base location
• Membership of My Reward Hub, giving you access to discounts on everyday purchases such as grocery shopping as well as cash‑back and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
• Online and face‑to‑face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post‑trauma support, legal, debt and life‑management help, as well as career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ring‑fenced innovation funding each year

We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent…