Employee Relations Advisor

Join a supportive People team where your impact really matters. We’re looking for an approachable and proactive Employee Relations Advisor to join our People team. This is an exciting opportunity to support the delivery of a professional and consistent ER service across all Ubico locations, with a primary focus on our three Wiltshire depots in Calne, Trowbridge and Salisbury.

In this role, you’ll be a key point of contact for managers and employees, offering guidance, building strong relationships, and helping navigate a wide range of employee relations matters with confidence and care. Your day‑to‑day will include:

• Supporting and contributing to ER investigations, helping ensure fair and balanced outcomes
• Assisting managers with disciplinary and grievance processes, giving them the confidence to lead effectively
• Providing practical advice and guidance to managers and employees on a range of ER topics
• Supporting sickness absence management, including attending meetings and helping identify appropriate solutions
• Preparing documentation and supporting hearings and case reviews
• Monitoring absence data and helping identify trends and opportunities for improvement
• Coaching and guiding managers to build their confidence in handling people matters
• Acting as a trusted point of contact for ER queries across the business
• Supporting with the development and updating of people policies
• Helping ensure we manage and reduce people‑related risk across the organisation
• Maintaining accurate records, reports, and insights on ER activity
• Supporting with conflict resolution and mediation, always with a fair and balanced approach

There’s flexibility around your base location, but this is a hands‑on role, so regular travel to our Wiltshire sites is essential.

• GCSEs (5 A‑Cs or equivalent, including Maths and English) and CIPD Level 3 (or relevant experience)
• Experience as an Employee Relations Advisor or similar role
• Proven experience and ability to set up and support ER meetings; being able to take proficient notes and provide on‑the‑spot advice
• Good knowledge of employment legislation and external best practice trends
• Experience of writing outcome letters, reports and recommendations
• Good understanding of UK employment law

• Use of a car for work purposes
• BPSS (Baseline Personnel Security Standard check)/DBS Check

• Learning & Progression – We support your growth, whether you’re starting out or moving up
• Flexible Working – Options include hybrid roles
• Community Impact – Help make your neighbourhood cleaner and greener
• Generous Leave – 26 days annual leave + bank holidays (rising to 30 days after 5 years)
• Holiday Flexibility – Buy or sell up to 1 week of leave
• Pension Support – 5% employer contribution to your retirement
• Exclusive Discounts – Save on shopping, dining, travel and more with Unity Rewards
• 24/7 Support – Free, confidential helpline for you and your family
• Health & Wellbeing – Free eye tests (role‑dependent), flu jabs, and wellbeing resources
• Workplace Comforts – Free PPE, tea & coffee, and on‑site parking

We provide vital environmental services across Gloucestershire and West Oxfordshire – keeping communities clean and green. Our work includes waste and recycling collections, street cleansing, grounds maintenance, building cleaning, managing recycling centres and maintenance of our fleet.

Our values are at the heart of everything we do. We’re proud of our strong work ethic and are looking for enthusiastic, dedicated individuals who share our commitment to making a positive difference.

Ubico is committed to meeting its statutory and moral duties to safeguard and promote the welfare of children, young people under 18 years of age and adults at risk who are the recipients of its services and/or activities. Pre‑employment checks include medical screening, references, proof of identity and right to work, and may include criminal record verification.