Customer Advisor - Checkouts
Listed on 2026-01-10
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Retail
Customer Service Rep
Job Title
Customer Advisor – Checkouts
LocationB&Q Trowbridge
EmploymentPart‑time, 20 hours per week, fixed term 3 months
ShiftsMonday – Sunday, 7:00 am – 10:00 pm
PayUK notional hourly rate £12.71 per hour
About B&QWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love.
OverviewJoin our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like click & collect, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim.
Responsibilities- Deliver outstanding customer service at the checkout
- Support sales, including click & collect and product displays
- Maintain a clean and welcoming store environment
- Use new technology and adapt to evolving working methods
Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’sin it for you
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award‑winning pension scheme, Share Save options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!
We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
Entry level
Employment typePart‑time
Job functionOther;
Retail
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