Sales adviser

Sales adviser (Fixed term contract)

Join to apply for the Sales adviser (Fixed term contract) role at The Construction Index Ltd

• Salary:
  Up to £32000 per annum + Benefits include 27 days holiday
• Type:
  Full Time
• Region: UK - South West
• Town/City:
  Trowbridge, Wiltshire
• Posted: 05/01/2026
• Reference: REQ
  000091_

Are you passionate about helping customers find their dream homes? If you love working with people and want to make a real difference, this is your chance to join our team as a Sales Adviser on an 18-month fixed‑term contract. You'll play a key role in guiding customers through the exciting journey of home ownership, from first enquiry to moving day.

As a Sales Adviser, you'll be the first point of contact for customers looking for shared ownership. You'll manage enquiries, arrange viewings, and ensure every customer feels supported throughout the process. From creating engaging property listings to handing over keys on move‑in day, this role combines customer service, sales, and marketing in a dynamic environment.

• Act as a first point of contact for prospective new customers across all contact points including by phone, email, letter, website, and social media.
• Set up new shared ownership and other homes on to the housing and property management systems.
• Carry out pre‑sale viewings of new homes for potential customers.
• Carry out the handover of the new home to the customer when they move in.
• Ensure that void properties being marketed for sale are monitored, ensuring they are kept in good order and presented for sale at all times.
• Support the sales manager in progressing sales.

• Customer Driven – You put customers at the heart of everything you do, supporting them throughout the buying process to ensure a positive experience.
• Accountability – You take ownership of your work, from accurate property listings to smooth handovers, delivering a reliable and professional service.
• Develop & Learn – You’re eager to grow your knowledge of home ownership options and sales processes, embracing every opportunity to improve.
• Champion Communication – You communicate clearly and confidently with customers and colleagues, making complex information simple and accessible.

• GCSE A to C in English or Maths or equivalent. Or ability to demonstrate proficiency in English and maths.
• Experience of working in a housing/sales environment.
• Experience working with databases and spreadsheets (Excel).
• Experience working directly with customers.
• Ability to plan and prioritise work, meeting targets and deadlines.

The successful candidate will be required to complete a basic Disclosure and Barring Service (DBS) check. A full, valid UK driving licence and access to a vehicle for business use are essential for this role.

At Selwood Housing, we believe everyone deserves a safe, secure and affordable place to call home. As a not‑for‑profit housing organisation, we own and manage over 7,000 homes across the Southwest – and we’re growing. With a bold ambition to build 1,700 new affordable homes by 2034, we’re investing in the future of local people and places.

• Competitive salary
• Generous holiday entitlement
• Life assurance
• Flexible working opportunities
• Competitive pension
• Cycle to work scheme
• Ongoing training and development
• A supportive team environment where your contribution really matters.

At Selwood, we strive to respect the diversity of our staff. We care deeply about inclusivity and encourage candidates from all backgrounds, demographics, and identities to apply. We are a Disability Confident employer and will do our very best to provide any adjustments, access, and equipment you feel you may need throughout the interview process, and during your employment with us.

We are keen to build a supportive and rewarding environment, free from discrimination, which works for everyone.

The closing date of this advert is subject to change based on the volume of applications or the hiring timeline.

Excited to help customers find their dream homes? We’d love to hear from you – apply today!